Starting version 8.9.03, BMC Server Automation is renamed to TrueSight Server Automation. This space contains information about BMC Server Automation 8.9.02 and previous versions. For TrueSight Server Automation 8.9.03 and later releases, see TrueSight Server Automation 8.9.

Using the Health and Value Dashboards

This topic explains how to access the Health and Value Dashboards, and it provides some simple user instructions. This topic contains the following sections:

What are the Health and Value Dashboards?

Through the BMC Server Automation Console or through a web browser, you can access the following two dashboards: 

  • The Health Dashboard provides a single interface that gathers information about BMC Server Automation system components and assesses how well they are functioning. 
  • The Value Dashboard provides metrics on the potential value that can be realized by your organization by using BMC Server Automation .
    For more information about the Value dashboard, see Built-in BSA Value Dashboard in the BMC Decision Support for Server Automation documentation. 

Health Dashboard

Accessing the dashboards

The Health and Value Dashboards can be accessed from:

  • The Quick Start page
  • The Configuration menu
  • A browser, by entering a URL

Before you begin

To view the dashboards, some prerequisites must be satisfied:

  • To access the dashboards through the BMC Server Automation Console, you must be logged in as the BLAdmins role.
  • Currently, the following browsers are supported:
    • Google Chrome 48 or later
    • Mozilla Firefox 44 or later
    • Microsoft Internet Explorer 10
  • To launch the Health dashboard, ensure that your default Internet browser has the relevant SSL or TLS options enabled.
  • To launch the Value Dashboard, you must first define a connection to a BMC BladeLogic Decision Support for Server Automation server. Use the following blasadmin command to provide a URL and a port:
    blasadmin set AppServer BDSSAServerURL protocol://bdssa_server:port  

  • (Required for both Health and Value Dashboards) If the database server is running on SQL Server, the bladelogic database schema owner used by BMC Server Automation must be granted the following permission for obtaining data (such as database sizing data) to populate the dashboards:

  • (Required only for the Value Dashboard) If the database server is running on Oracle, the data warehouse user must be granted the following permissions:
    • GRANT SELECT ON dba_free_space TO <data_warehouse_user>

    • GRANT SELECT ON v_$log TO <data_warehouse_user>
    • GRANT SELECT ON v_$tempfile TO <data_warehouse_user>
    • GRANT SELECT ON v_$datafile TO <data_warehouse_user>
    • GRANT SELECT ON v_$instance TO <data_warehouse_user>

To access dashboards from the Quick Start page

  1. Display the  Quick Start page for BMC BladeLogic Server Automation. 
    The Quick Start page displays when you first open the console. You can also select Configuration > Quick Start to launch the Quick Start page.
  2. Click one of the tabs at top to open a dashboard:
    • Health Dashboard
    • Value Dashboard

To access dashboards from a menu

Select one of the following:

  • Configuration > Health Dashboard
  • Configuration > Value Dashboard

To access dashboards from a web browser

  1. Use a web browser to access the following URL:

    <Application_Server>  is the fully qualified name or IP address of the primary BMC Server Automation Application Server that supports the dashboards, and on which the Tomcat service has been enabled (as described in Enabling web services ).
    <port>  is the port on the Application Server on which the Tomcat service is running. The default port is 9843.

    For example, https://aus-bsa-004:9843/dashboard
    A login page opens.
  2. Enter a login ID, password, and authentication method.
    When accessing the dashboards from a web browser, all authentication methods are supported except for PKI and AD/Kerberos.

To refresh information on the Health Dashboard

To populate or refresh the dashboard, do one of the following:

  • Run the Dashboard Update Job from the console (Jobs > BMC Maintenance > Dashboard >  Dashboard Update Job).
  • Execute the following BLCLI command:
    blcli -v <profile name> -r BLAdmins Utility generateDashboardReport

Each time you run the job or execute the command, the dashboard, it obtains and displays fresh information.

Viewing detailed information in the Health Dashboard

Buttons on the left of the Health Dashboard provide detailed information about each category of information the dashboard offers:

Application ServersIdentifies all Application Servers associated with this installation of BMC Server Automation and provides the status of each.
Database ServerProvides statistics about the database server and information you can use for troubleshooting problems.
AgentsProvides summary information about the health of all RSCD agents.
JobsProvides summary information about jobs that are failing or running slowly.
RepositoriesProvides information about the file server.
Ping TestLists ping statistics for servers that are components of the BMC Server Automation system.

Product Usage Trends


Enables you to view the BMC Server Automation license usage against the various licensing that you have purchased. There are two sections to the report:

  • License Usage Trends–This graph provides information about the number of BMC Server Automation licenses purchased against the number of licenses actually being used.
  • Agent Deployment Trends –This graph provides information about the number of BMC Server Automation agents that have been added against the number of agents that have been decommissioned over a period of time.

For more information, see Evaluating license and product usage trends.


Accesses BMC BladeLogic Decision Support for Server Automation. The first time you access BMC BladeLogic Decision Support for Server Automation, you are prompted for credentials.

Note: To enable this option, you must define a connection to a BMC BladeLogic Decision Support for Server Automation server.

Advanced OptionsProvides information that can be used for diagnosing the health of a BMC Server Automation system, such as details about database cleanup and patching.

Defining thresholds for the Health Dashboard

Exporting tabular information from the dashboard

The Health Dashboard presents some types of information in a tabular form. For example, Advanced Options such as Patch Job run counts appear in tabular format.

You can export any information in tabular format to a comma-separated value (CSV) format. After exporting to CSV, you can easily import that information into a spreadsheet.

To export tabular information

  • Display a report in tabular format
  • Click Export as CSV, at top right.
    The report is displayed in a comma-separated format.
  • Using your browser, save the report locally as a file.

Troubleshooting the Health Dashboard

For tips on solving problems with the Health Dashboard, see Troubleshooting the Health Dashboard and Value Dashboard.

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