Troubleshooting security issues
The following topics apply to troubleshooting issues with security:
For additional issues related to authentication during or after upgrade, see also the following topics:
- Troubleshooting upgrade issues with certificate authentication
- Troubleshooting certificate issues after upgrade
(AIX, HP-UX) Single sign-on does not work
If you are running Network Shell on an AIX or HP-UX machine, you cannot use the BMC Server Automation single sign-on credentials to authenticate to a Network Shell proxy server without taking some extra measures to generate a single sign on credential for the client machine. Contact BMC Customer Support for instructions.
Cannot authorize a role to view all devices
For a role to be authorized to view all devices, permissions must be set for that role directly on the devices.