Important

   

Starting version 8.9.03, BMC Server Automation is renamed to TrueSight Server Automation. This space contains information about BMC Server Automation 8.9.02 and previous versions. For TrueSight Server Automation 8.9.03 and later releases, see TrueSight Server Automation 8.9.

Troubleshooting agent upgrade issues

Use the following information to solve issues you may encounter while upgrading agents:

Agent continues to display the previous version even after it is upgraded successfully

After upgrading an agent to a later version, the agent might continue to display the previous version number in agentinfo. This issue can be resolved by restarting the server on which the agent is upgraded.

Syslog is disabled when upgrading RSCD agent using native installers on AIX

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