Starting version 8.9.03, BMC Server Automation is renamed to TrueSight Server Automation. This space contains information about BMC Server Automation 8.9.02 and previous versions. For TrueSight Server Automation 8.9.03 and later releases, see TrueSight Server Automation 8.9.

Service Pack 2: version 8.9.02

This topic contains information about fixes and updates in Service Pack 2 (product version 8.9.02), and provides instructions for downloading and installing the service pack.


For information about issues corrected in this service pack, see Known and corrected issues.

Build information

The following table lists build information for Service Pack 2 for version 8.9.


Build number

EPD version number

Release date

Service Pack 2 for version 8.9

8.9.02February 05, 2018


The following topics describe the enhancements included in this service pack.

What's new

The following table lists the new features included in this service pack.

GeneralThird-party software updates

Java Runtime Environment (JRE) version that is shipped with BMC Server Automation has been updated to 1.8.0_152 (JRE 1.8 Update 152). You must re-import the root certificates.

Apache Tomcat Web server version that is shipped with BMC Server Automation has been updated to 8.5.20.

For more information about other third-party software versions, see Minimum software requirements.

RSCD AgentNew option added to Secure fileA new priority option has been added to the Secure file, which sets the priority for the RSCD listener service. For more information, see Configuring the secure file.
PatchingPatch analysis performed on the standby instance

Now, you can perform patch analysis on the standby instance of the Base Operating Systems (BOS), which is maintained in the same root volume group as the active BOS object. To enable patch analysis on the standby instance, you must set the value of the PATCHING_ENV* property to AIX_Multibos. For more information, see How to perform AIX patching on an alternate disk (altdisk) or on multiple boot operating system (multibos).


A new property, Build Date has been added in AIX  for the Filesets. You can view this property in the following locations:

  • Extended Properties tab of the Filesets
  • Properties tab of the Filesets

For more information, see Examining patch properties for AIX.

Compliance ContentDISA template updates to newer benchmarks

The following component templates for the DISA policy are implemented for the specified benchmarks:

  • DISA STIG for Windows Server 2016
  • DISA STIG for Red Hat Enterprise Linux 7

For the complete list of available templates, see Compliance policy standards supported by BMC Server Automation templates.

Health DashboardHealth Dashboard export in HTML formatYou can now export the entire Health Dashboard in HTML format. For more information, see Exporting the entire Health Dashboard.
Live Reporting DashboardNew installer for installing and configuring the Live Reporting dashboard

The Live Reporting installer simplifies and improves the installation experience by providing a centralized UI for installing and configuring the Live Reporting dashboard. You are no longer required to manually install and configure the Yellowfin database to support the Live Reporting dashboard. This operation is automatically performed by the Live Reporting installer.

For more information about running the Live Reporting installer, see Installing and configuring Yellowfin to enable Live reporting (for versions 8.9.01 and later).


As no new features have been added to Live Reporting 8.9.02 after the 8.9.01 release, BMC recommends you not to re-install 8.9.02 if you are already running Live Reporting 8.9.01.

BLCLINew BLCLI commands





NSH Script:

  • The new command getNSHScriptParamValuesString retrieves the parameters for the NSH Script Job as a string where each entry is shown as name::value pairs.

BL Package:

For more information, see BLCLI commands added or updated in version 8.9.02.

What's changed 

The following table lists down the features that have been modified.

GeneralMicrosoft Visual C++ 2015 Redistributable Update 3

In BMC Server Automation 8.9.02, Microsoft Visual C++ 2005 Redistributable has been upgraded to Microsoft Visual C++ 2015 Redistributable Update 3.

From BMC Server Automation 8.9.02 and later, ensure that Microsoft Visual C++ 2015 Redistributable Update 3 is installed on all Microsoft Windows servers (Application servers, File servers, PXE servers, Target servers, and so on). For more information about the supported platforms, see Supported platforms for version 8.9.


As a prerequisite to install Microsoft Visual C++ 2015 Redistributable Update 3 on Windows 2012 R2, you must have the following patches installed on your server:

  • KB2919442 - This patch is required for KB2919355.
  • KB2919355 - This patch requires several other patches (clearcompressionflag.exe, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439, and KB2934018). These are available on download KB2919355 page.

For more information about the prerequisites for Microsoft Visual C++ 2015 Redistributable Update 3, refer to the Microsoft documentation here.

  • Install/Upgrade
    Ensure that you have installed Microsoft Visual C++ 2015 Redistributable Update 3 as a prerequisite.

  • Agent Installer Job/ Unified Agent Installer
    A new check box, Install Microsoft Visual C++ Redistributable (Windows Only) has been added in Agent Installer Job - Options window that specifies whether to install Microsoft Visual C++ 2015 Redistributable Update 3 on the target server before the agent installation. By default, this option is selected.

  • Provisioning
    A new Microsoft Visual C++ installer location field has been added in the System Package Types tab > Microsoft Windows system package type configuration tab.

Microsoft Visual C++ 2015 Redistributable Update 3 can be installed on servers (except Application servers) automatically by using the following options:

  • Option 1: From Agent Installer Job - Options window or Unified Agent Installer window.
  • Option 2: By using the the pre-packaged content in the Depot software. However, an existing BMC Server Automation environment is required to deploy Microsoft Visual C++ 2015 Redistributable Update 3 into the target servers.
JobsMessage to review the number of target servers

To prevent unplanned outages in your data center, BMC Server Automation now allows you to review the number of servers targeted by a job. For more information, see Reviewing number of servers a job will impact.

PatchingDeprecated the Red Hat Network (RHN) download option

Red Hat is transitioning from its Red Hat Network (RHN) hosted interface to a new Red Hat Subscription Management (RHSM) interface. This transition will not allow BMC Server Automation customers to download patches using the RHN download option anymore.

To enable customers to seamlessly continue patching on Red Hat Enterprise Linux, BMC Server Automation has deprecated the RHN download option from the product. All patching on RHEL targets must be performed using the CDN download option, which is selected by default when creating a patch catalog.


Note that RHEL patch catalogs containing RHN type of filters cannot be used to perform patching in BMC Server Automation 8.9.02. You must manually modify and update all RHEL patch catalogs to ensure that they only contain CDN type of filters.

From BMC Server Automation 8.9.02 and later, certificates are mandatory to create RHEL patch catalog because now all the catalogs use CDN instead of XML-RPC.

For more information about patching using the CDN option, see the following topics:

DatabaseDatabase cleanup

Existing behaviour: The clean-up process deletes all top-level model objects of the classes, provided there are no dependencies. In case, if any of the folders, groups, or system objects being deleted have dependencies on other objects, the process terminates the clean-up of that top-level model and proceeds to the next top-level model object. It does not consider the next batches of records that are soft deleted for the current top-level model object.

New behaviour: The clean-up process has been modified so that whenever the process encounters a dependency while hard deleting the top-level model object, it skips the current range of records and moves to the next range.

The new clean-up process improves the logging process. The exact details of the skipped records are now logged in the blcli logs, appserver logs and delete_tasks database table.

BLCLIUpdated BLCLI commands

The createRedhatPatchingJobWithTargetServer command has been updated.

For more information, see BLCLI commands added or updated in version 8.9.02.

Discontinued support for BMC Rapid Deployment Stack

BMC BladeLogic Rapid Deployment Stack for Servers (BladeLogic RDS) is no longer supported.

Downloading the service pack

Service Pack 2 for version 8.9 includes full installers for all components. You can download the files for version 8.9.02 from the BMC Server Automation 8.9.02 download page at the BMC Electronic Product Distribution (EPD) website

For full download instructions, see Downloading the installation files.

For a list of installation programs by OS, see Installation programs for BMC Server Automation.

Installing the service pack as a fresh product installation

If you are installing this service pack as a fresh product installation, do one of the following:

Upgrading to the service pack

You can upgrade to this service pack from product versions 8.7.x, 8.8.x, 8.9.00, and 8.9.01.


Upgrade from BMC Server Automation to BMC Server Automation 8.9.02 is not supported.

To upgrade, do one of the following:

Using with BMC Decision Support for Server Automation 8.9

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