Collecting log data
You can use the Support Data Generation tool to capture log data that you can then send to BMC Customer Support. You access the tool from the BMC Server Automation Console by selecting Configuration > Generate Support Data.
The Generate Support Data tool generates data about the Application Servers and other components in the BMC Server Automation environment and packages that data into a zip file. This data can be useful for diagnostic purposes when you contact Customer Support.
For instructions, see Generating data for support.