Supported platforms for version 8.7

 

The following are lists of OS platform  versions that are supported by BMC Server Automation. You can use the individual component installers to manually install or upgrade a component, if the UPI does not support your OS version.

Supported platforms for installers

The following sections provides the list of supported platforms for installing or upgrading.

Supported platforms for Unified Product Installer (UPI)

This section provides the list of supported platforms for installing or upgrading using the unified product installer.

OS platformVersionArchitecture / Hardware

Red Hat Enterprise Linux

5.xx64 (64-bit native)
 6.x

x64 (64-bit native)

 

7.x

x64 (64-bit native)

SUSE Enterprise Linux

11

x64 (64-bit native)

 12.x

x64 (64-bit native)

Microsoft Windows Server

2008 R2 SP1

2012

2012 R2

x64 (64-bit native)

Supported platforms for native installers

Supported platforms for IBM AIX native installers

Operating system

BFF RSCD agent install

BFF NSH install

AIX 5.2

Yes

Yes

AIX 5.3

Yes

Yes

AIX 6.1

Yes

Yes

AIX 7.1

Yes

Yes

 Supported platforms for Linux native installers

Operating system

RPM RSCD agent install

RPM NSH install

SUSE 9.x x86

Yes

Yes

SUSE 10.x x86

Yes

Yes

SUSE 11.x x86

Yes

Yes

SUSE 9.x x64

Yes

Yes

SUSE 10.x x64

Yes

Yes

SUSE 11.x x64

Yes

Yes

SUSE 12.x x64 (64-bit)YesYes
SUSE zSeries 9.xYesNo
SUSE zSeries 10.xYesNo
SUSE zSeries 11.xYesNo
Red Hat Enterprise Linux 4.0 x86YesYes
Red Hat Enterprise Linux 5.0 x86YesYes

Red Hat Enterprise Linux 6.0 x86

Yes

Yes

Red Hat Enterprise Linux 4.0 x64

Yes

Yes

Red Hat Enterprise Linux 5.0 x64YesYes
Red Hat Enterprise Linux 6.0 x64YesYes
Red Hat Enterprise Linux 7.0 x64YesYes
Red Hat Enterprise Linux 4.0 (zSeries)YesNo
Red Hat Enterprise Linux 5.0 (zSeries)YesNo
Red Hat Enterprise Linux 6.0 (zSeries)YesNo

Cent OS 4.6 x86

Yes

Yes

Cent OS 5.2 x86

Yes

Yes

Cent OS 4.6 x64

Yes

Yes

Cent OS 5.2 x64

Yes

Yes

Oracle Enterprise Linux 4.0 x86

Yes

Yes

Oracle Enterprise Linux 5.0 x86

Yes

Yes

Oracle Enterprise Linux 6.0 x86

Yes

Yes

Oracle Enterprise Linux 4.0 x64

Yes

Yes

Oracle Enterprise Linux 5.0 x64

Yes

Yes

Oracle Enterprise Linux 6.0 x64

Yes

Yes

 Supported platforms for Oracle Solaris SVR4 package native installers

Operating system

Package RSCD agent install

Package NSH install

Solaris 9 SPARC (sun4u)

Solaris 9 SPARC (sun4v)

Solaris 9 SPARC (sun4us)

YesYes

Solaris 10 SPARC (sun4v)

Solaris 10 SPARC (sun4us)

YesYes
Solaris 11 SPARC (sun4u) YesYes
Solaris 9 x86YesYes
Solaris 10 x86YesYes
Solaris 11 x86YesYes
Solaris 10 x64YesYes
Solaris 11.x x64YesYes

Supported platforms for Debian package native installers

Operating system

Package RSCD agent install

Package NSH install

Debian 5.0 x86YesYes
Debian 6.0 x64YesYes
Debian 5.0 x86

Yes

Yes
Debian 6.0 x64YesYes
Ubuntu 10YesYes
Ubuntu 11YesYes
Ubuntu 12YesYes

For information about using these installers, see:

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Supported platforms for individual components

This section provides the list of supported platforms for each BMC Server Automation component or capability.

For details about the specific installation programs required for each platform and each component, see Installation programs for BMC Server Automation.

Note

The most current supported platforms and compatible versions of various components of BMC Server Automation and third-party products, is listed through the BMC Solution and Product Availability and Compatibility Utility

Agent support

This section provides the list of supported platforms for Agents.

OS platformVersionArchitecture /
Hardware 

CentOS Linux

4.x

x86

x64 (64-bit native)

5.x

x86

x64 (64-bit native)

6.x

x86

x64 (64-bit native)

Debian

5.x

x86

x64

 6.x

x86

x64

 

HP-UX

11.23

PA-RISC

IA64 (an Aries
emulator installation
is required)

 11.31

PA-RISC 

IA64 (an Aries
emulator installation
is required)

IBM AIX

5.2pSeries
 5.3pSeries
 6.1pSeries
 7.1pSeries

IBM VIOS

2.1 and 2.2 

Microsoft Windows

Windows Server 2003

x86

x64 (64-bit native)

 Windows Server 2008

x86

x64 (64-bit native)

Windows Server 2012

x64

Windows Server 2012 R2

x64

Oracle Enterprise Linux

4.x

x86

x64 64-bit

5.x

x86

x64 64-bit

6.x

x86

x64 64-bit

Oracle Solaris9

x86

SPARC (sun4u)


10

x86

x64

64-bit supporting 32-bit binaries

SPARC (sun4u)

SPARC (sun4v)

SPARC (sun4us)

11.x

x86

x64

SPARC (sun4u)

Red Hat Enterprise Linux

4.x

x86

x64 (64-bit  native)

pSeries (64-bit  native)

zSeries (64-bit  native)

IA64 (64-bit native)

5.x

x86

x64 (64-bit  native)

zSeries (64-bit  native)

6.x

x86

x64 (64-bit  native)

zSeries (64-bit  native)

7.x

x64 (64-bit  native)

SUSE Linux Enterprise Server

9.x

x86

x64 64-bit

zSeries 64-bit

10.x

x86

x64 64-bit

zSeries 64-bit 

11.x

x86

x64 64-bit

zSeries 64-bit 

 12.x

x64 64-bit

Ubuntu Linux Server

10.x  

11.x  

12.x  
 14.x 

VMware ESX

3.0

x86

3.5 x86
 4.0

x64 with 32-bit code

 4.1x64 with 32-bit code

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Application Server support

This section provides the list of supported platforms for Application Servers.

OS platformVersionArchitecture /
Hardware 
Microsoft WindowsWindows Server 2008 R2 SP1

x64 (64-bit native)

 Windows Server 2012x64 (64-bit native)

Windows Server 2012 R2

x64 (64-bit native)

Red Hat Enterprise Linux

5.5

x86

x64 (64-bit native)

 

6.x

x64 (64-bit native)

 7.x

x64 (64-bit native)

SUSE Linux Enterprise Server11.xx64 (64-bit native)
 12.xx64 (64-bit native)
Oracle Enterprise Linux5.5x64 (64-bit native)
 6.xx64 (64-bit native)

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Console support

This section provides the list of supported platforms for the console.

Note

Although the following table lists several 32-bit platforms, note that the unified product installer supports only 64-bit platforms. If you install the Console as a separate component, BMC recommends installing it on a 64-bit platform.


OS platformVersionArchitecture /
Hardware 

Microsoft Windows

Windows Server 2008 R2 SP1

x64 (64-bit)

Windows Server 2012x64 (64-bit native)

Windows Server 2012 R2

x64 (64-bit native)

Windows 7 SP1

x86 (32-bit)

x64 (64-bit)

Windows 8

x86 (32-bit)

x64 (64-bit)

 Windows 10

x86 (32-bit)

x64 (64-bit)

Red Hat Enterprise Linux

5.5

x86

x64 (64-bit native)

6.x

x86 

x64 (64-bit native)

 7.x

x64 (64-bit native)

SUSE Linux Enterprise Server11.x

x86

x64 (64-bit native)

 12.x

x64 (64-bit native)

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Database support

This section provides the list of database platforms supported for BMC Server Automation.

Database typeSupported versions
Oracle

Enterprise Edition (EE) and Standard Edition (SE):

  • 11g R2
  • 11g R2 RAC
  • 12c
  • 12c RAC

(not recommended for production setup) Express Edition (XE)

Note

The following databases do not have support for IPv6 in BMC Server Automation:

  • Oracle 11g R2 RAC
  • Oracle 12c
  • Oracle 12c RAC

If you plan to use Oracle version 11.2.0.2 as the database for BMC Server Automation, before you install BMC Server Automation, you must install the appropriate patch to Oracle 11.2.0.2:

  • Linux and UNIX platforms: Patch 9620994
  • Windows 32 and 64-bit platforms: Oracle 11.2.0.2 Patch 4 (or later) bundle, which contains Patch 9620994.
 To determine if this patch is installed on your Oracle 11.2.0.2 database:
  1. On the database server, ensure that the ORACLE_HOME variable is set to the 11.2.0.2 installation directory.
  2. Run the command to locate Patch 9620994:
    • Linux and UNIX platforms:
      $ORACLE_HOME/OPatch/opatch lsinventory | grep 9620994
    • Windows:
      %ORACLE_HOME%\OPatch\opatch lsinventory | findstr 9620994
Microsoft SQL Server

  • 2008 (EE, SE)
  • 2008 Cluster (EE, SE)
  • 2008 R2 (EE, SE)
  • 2008 R2 Cluster (EE, SE)
  • 2012 (EE, SE)
  • 2012 Cluster (EE,SE)
  • 2012 R2 (EE, SE)
  • 2014 (EE, SE)
  • 2016 (EE, SE)

Important

BMC Server Automation does not support using an encrypted Microsoft SQL Server database connection at the time of installation or upgrade. However, after the product is installed or upgraded successfully, BMC Server Automation can use an encrypted connection to communicate with the Microsoft SQL Server database.

For steps on enabling and disabling an encrypted connection to your SQL database server, see Encrypting your database connection.

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NSH support

This section provides the list of supported platforms for Network Shell.

Note

Although the following table lists several 32-bit platforms, note that the unified product installer supports only 64-bit platforms. If you install Network Shell as a separate component, BMC recommends installing it on a 64-bit platform.


OS platformVersionArchitecture /
Hardware 

CentOS Linux

4.x

x86

x64 (64-bit native)

5.x

x86

x64 (64-bit native)

HP-UX

11.23

PA-RISC

IA64

 11.31

PA-RISC

IA64

IBM AIX

5.2pSeries
 5.3pSeries
 6.1pSeries
 7.1pSeries

Microsoft Windows

Windows Server 2003x86
 Windows Server 2003 R2x64 (64-bit native)
 Windows Server 2008x64 (64-bit native)
 Windows Server 2008 R2x64 (64-bit native)
 Windows Server 2012x64 (64-bit native)
 Windows Server 2012 R2x64 (64-bit native)
 2012x64 (64-bit native)
 2012 R2x64 (64-bit native)

Oracle Enterprise Linux

4.x

x86

x64 (64-bit native)

5.x

x86

x64 (64-bit native)

6.x

x86

x64 (64-bit native)

Oracle Solaris9

SPARC (sun4u)

x86


10

SPARC (sun4u)

SPARC (sun4v)

SPARC (sun4us)

x86

x64

11.x

SPARC (sun4u)

x86

x64

SUSE Linux Enterprise Server

9.x

x86

x64 (64-bit native)

10.x

x86

x64 (64-bit native)

11.x

x86

x64 (64-bit native)

 12.x

x64 (64-bit native)

Ubuntu Linux Server10.x 
 11.x 

12.x 
 14.x 
Red Hat Enterprise Linux4.0

x86

x64 (64-bit native)

IA64 (64-bit native)

pSeries (64-bit native)

 5.x

x86

x64 (64-bit native)

 6.xx64 (64-bit native)
 7.xx64 (64-bit native)
VMware ESX3.0x86
 3.5x86
 4.0x64 with 32-bit code

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Patch management support

This section provides the list of platforms supported for patch management.

Important

  • The following OS versions are supported as patching targets, only if the target system has an 8.7 P4 agent version installed on it.

    • RedHat Enterprise Linux version 5 (and earlier)
    • Oracle Enterprise Linux version 5 (and earlier)
    • SuSE version 10 (and earlier)

Workaround: For targets on any of these platforms, either update the version 8.7 agents with the component template fix available from Knowledge Article 000120867 or use an earlier version of the agent (for example, version 8.6).

  • Only offline patch catalogs can be created for OEL platforms.



OS platformVersionArchitecture /
Hardware 

IBM AIX

5.2pSeries
 5.3pSeries
 6.1pSeries
 7.1pSeries

Microsoft Windows

Windows Server 2003x86

 

Windows Server 2003 R2
x64 (64-bit native)
 Windows Server 2008

x86

x64 (64-bit native)

 

Windows Server 2008 R2x64 (64-bit native)

 

Windows Server 2012x64 (64-bit native)

 

Windows Server 2012 R2

x64 (64-bit native)

Oracle Enterprise Linux

4.x***

x86

x64 (64-bit native)

 

5.x***

x86

x64 (64-bit native)

 

6.x

x86

x64 (64-bit native)

Oracle Solaris9

SPARC (sun4u)

x86

 

10

SPARC (sun4u)

SPARC (sun4v)

SPARC (sun4us)

x86

x64

 11*

SPARC (sun4u)

SPARC (sun4v)

SPARC (sun4us)

x64

Red Hat Enterprise Linux

4.x***

x86

x64 (64-bit native)

zSeries (64-bit native)

 

5.x***

x86

x64 (64-bit native)

zSeries (64-bit native)

 

6.x

x86

x64 (64-bit native)

zSeries (64-bit native)

 7.x

x64 (64-bit native)

SUSE Linux Enterprise Server

9.x***

x86

x64 (64-bit native)

zSeries  (64-bit  native)

 

10.x***

x86

x64 (64-bit native)

zSeries  (64-bit  native)

 

11.x

x86

x64 (64-bit native)

zSeries  (64-bit  native)

Ubuntu Linux Server11

 

 12

 

 14

 

Debian6.x

x86

x64

HP-UX**11.23

PA-RISC

IA64

 11.31

PA-RISC

IA64

CentOS Linux**

5.x

x86

x64 (64-bit native)

 

 6.x

x86

x64 (64-bit native)

* For Solaris 11, a separate script-based solution is provided. See How to perform script-based patch analysis for Solaris 11.

** For HP-UX and CentOS Linux, a separate script-based solution called Vendor Patch Content (VPC) is provided. See How to perform HP-UX or CentOS patch analysis using Vendor Patch Content.

*** Supported for 8.7 P4 agents, or for agent versions with the component template fix available from Knowledge Article 000120867.

Supported platforms for storing the patch repositories of patch catalogs

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Patch offline downloader support

This section provides the list of supported platforms for running the patch offline downloader.

OS platformVersionArchitecture /
Hardware
Microsoft WindowsWindows Server 2008 R2 SP1x64 (64-bit native)
 Windows Server 2012x64 (64-bit native)
 Windows Server 2012 R2x64 (64-bit native)
IBM AIX

6.1

pSeries
 7.1pSeries
Oracle Solaris10SPARC (64-bit)
 11.xSPARC (64-bit)
Red Hat Enterprise Linux5.5

32-bit

64-bit

 6.x

32-bit

64-bit

 7.x

32-bit

64-bit

SUSE Linux Enterprise Server10 SP2

x86

x64 (64-bit native)

 

11.x

x64 (64-bit native)
 12.xx64 (64-bit native)
Oracle Enterprise Linux5.5

32-bit

64-bit

 6.x

32-bit

64-bit


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Target platforms supported for bare-metal provisioning

This section provides the list of platforms supported for bare-metal provisioning.

OS platformVersionArchitecture /
Hardware 

Citrix XenServer

5.5.0

x86

x64

5.6.0

x86

x64

6.0.0

x86

x64

HP-UX

11.23

PA-RISC

IA64

 11.31

PA-RISC

IA64

IBM AIX

5.2pSeries
 5.3pSeries
 6.1pSeries
 7.1pSeries

Microsoft Windows

Windows Server 2003x86

Windows Server 2003 R2

x64 (64-bit native)

 Windows Server 2008

x86

x64 (64-bit native)

Windows Server 2008 R2

x64 (64-bit native)

 Windows Server 2008 R2 SP1EFI

Windows Server 2012x64 (64-bit native)
 EFI
 Windows Server 2012 R2x64 (64-bit native)
 EFI

Oracle Enterprise Linux

5.x

x86

x64 (64-bit native)

6.x

x86

x64 (64-bit native)

Oracle Solaris9

SPARC (sun4u)


10

SPARC (sun4u)

SPARC (sun4v)

SPARC (sun4us)

x86

x64

11.x

SPARC (sun4u)

SPARC (sun4v)

x86

Red Hat Enterprise Linux

4.x

x86

x64 (64-bit native)

5.x

x86

x64 (64-bit native)

6.x

x86

x64 (64-bit native)

EFI

 7.x

x64 (64-bit native)

EFI

SUSE Linux Enterprise Server

9.x

x86

10.x

x86

x64 (64-bit native)

11.x

x86

x64 (64-bit native)

 11 SP2EFI
 12.x

x64 (64-bit native)

EFI

VMware ESX Server

3.0x86
 3.5x86
 4.0

x86

x64 with 32-bit code

VMware ESXi Server

4.1

 
 

5.0

 
Ubuntu Linux Server12.04 
 14.04 

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TFTP/PXE Server support

This section provides the list of platforms for use as a TFTP/PXE server.

Note

Although the following table lists several 32-bit platforms, note that the unified product installer supports only 64-bit platforms. If you install the TFTP/PXE server as a separate component, BMC recommends installing it on a 64-bit platform.  


OS platformVersionArchitecture /
Hardware 

Microsoft Windows

Windows Server 2008 R2 SP1x64 (64-bit native)

Windows Server 2012x64 (64-bit native)
 Windows Server 2012 R2

x64 (64-bit native)

Oracle Enterprise Linux

5.5

x64 (64-bit native)

6.x

x64 (64-bit native)

Red Hat Enterprise Linux

5.5

x86

x64 (64-bit native)

6.x

x64 (64-bit native)

 7.x

x64 (64-bit native)

SUSE Linux Enterprise Server

11.x

x64 (64-bit native)

12.x

x64 (64-bit native) 

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Virtualization support

This section provides the list of platforms supported as virtualized environments that can be provisioned.

OS platformVersionArchitecture /
Hardware 

Citrix XenServer

5.5.0 

5.6.0 

6.0 

IBM LPAR

Power5 (Enterprise Edition Only) 
 Power6 (Enterprise Edition Only)
 
 Power7 (Standard and Enterprise Edition)
 

Microsoft Hyper-V 3.0

Note: Generation 1 and Generation 2 Hyper-V templates from Microsoft are supported.

SCVMM 2012 SP1 
SCVMM 2012 R2 

Microsoft Hyper-V 4.0

Note: Generation 1 and Generation 2 Hyper-V templates from Microsoft are supported.

SCVMM 2012 R2 

Oracle Solaris Zones

10 u4

x86

SPARC

Red Hat Enterprise Virtualization Manager for Servers

(RHEV Manager)

3.0 
VMware ESX Server (via vCenter Server)3.0 
 3.5 
 4.0 
 4.1 

VMware ESXi Server (via vCenter Server)

3.5 
 4.0 
 4.1 
 5.0 
 5.1 
 5.5  

VMware vCenter Server

4.0

x86

x64

4.1

x64 
 

5.0

x64 
 

5.1

x64
 5.5 x64
 6.0x64

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Virtual guest OS support

The following table lists the various guest operating systems supported by each server version:

 VMware vCenter Citrix XenRHEVHyper-V SCVMM

 

4.0
U2

4.1
U2

5.0

5.1

5.5

6.0

5.5

5.6

6

3.0

2012
SP1

2012
R2

Windows
2003 (32-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

Windows
2003 (64-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

Windows
2008 (32-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

Windows
2008 (64-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

Windows
2008 R2 (64-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(error)

(tick)

(tick)

(tick)

(tick)

(tick)

Windows Server
2012

(error)

(error)

(error)

(tick) 1

(tick)

(tick)

(error)

(error)

(error)

(error)

(tick)

(tick)

Windows Server
2012 R2

(error)

(error)

(error)

(tick)

(tick)

(tick)

(error)

(error)

(error)

(error)

(tick)

(tick)

RHEL 4.x (32-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(error)

(tick)

(tick)

(error)

(error)

(error)

RHEL 4.x (64-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(error)

(tick)

(tick)

(error)

(error)

(error)

RHEL 5.x (32-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(error)

(tick)

(tick)

(error)

(error)

(tick)

RHEL 5.x (64-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(error)

(tick)

(tick)

(error)

(error)

(tick)

RHEL 6.x (32-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(error)

(tick)

(tick)

(tick)

(tick)

(tick)

RHEL 6.x (64-bit)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(error)

(tick)

(tick)

(tick)

(tick)

(tick)

RHEL 7.x (64-bit)

(tick)

(tick)

(tick)

(tick)

(tick)(tick)

(error)

(error)

(error)

(tick)

(error)

Only RHEL 7.1
GEN2 template

Ubuntu

(tick)

(tick)

(tick)

(tick)

(tick)(tick)

(error)

(error)

(error)

(error)

(error)

(error)


1 If Guest OS customization for Windows Server 2012 is not completed, reboot the virtual machine manually, as described in VMware knowledge base article 2037366.

2 The deployPkg plug-in is not installed by default with open-vm tools, which may cause the guest customization to fail. For steps to install the deployPkg plug-in, see the following VMware knowledge base articles:

For more information on guest operating support customization, see the Guest OS Customization Support Matrix available from the VMware online technical documentation.

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Supportability considerations for BMC Server Automation and BMC Cloud Lifecycle Management

This section lists the supportability considerations when using BMC Server Automation along with BMC Cloud Lifecycle Management. 

Platform
BMC Server Automation
BMC Cloud Lifecycle Management
VMware

VMware 4.0

VMware 5.0

VMware 4.0

VMware 5.0

IBM

IBM pSeries 5

IBM pSeries 6

IBM pSeries 7

Not supported

IBM pSeries 6

IBM pSeries 7

Microsoft Windows Hyper-V

SCVMM 2008 R2

SCVMM 2012 SP1 GA

SCVMM 2012 R2

Not supported

SCVMM 2012 SP1 GA

SCVMM 2012 R2

 

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Comments

  1. Avinash Gaikwad

    @Abhilasha Garg : Any updates on the comments I put up earlier on compatibility for Agent and patch management support?(XP and windows 7/8 are listed as supported platforms which is wrong)

    Jun 22, 2016 01:29
    1. Abhilasha Garg

      Hi Avinash,

      We're sorry we lost your earlier comments.

      The RnD folks have confirmed that we support the said platforms (Windows XP, 7, and 8) for Patch Management.

      We are testing against RSCD Agent again and I'll update asa we have the confirmation.

      ~Abhilasha

      Jun 24, 2016 05:47
    1. Abhilasha Garg

      Hi Avinash,

      An update on the RSCD Agent support.

      RnD team has confirmed the support for Windows 7 and 8 for Agent.

      Jul 14, 2016 10:29
  2. Avinash Gaikwad

    Thank you ! 

    Jul 14, 2016 12:47