Requirements for installing on Microsoft Windows using the unified product installer
This topic describes the requirements for installing BMC Server Automation on Microsoft Windows platforms using the unified product installer.
The topic includes the following sections:
Pre-installation tasks for using the unified product installer
Before installing BMC Server Automation on Windows, ensure that you have performed the following tasks:
Ensure that you have set up a database for use by BMC Server Automation, as discussed in Setting up a SQL Server database and user for BMC Server Automation or Setting up an Oracle database for BMC Server Automation.
- Ensure that your connection to Microsoft SQL database is not encrypted. BMC Server Automation does not support using an encrypted Microsoft SQL database connection at the time of installation. However, after the product is installed successfully, BMC Server Automation can be configured to use an encrypted connection to communicate with the Microsoft SQL database. For steps on enabling and disabling an encrypted connection to your SQL database server, see Encrypting your database connection.
To know the default installation location of various BMC Server Automation components, see Default installation location for components.
- The BMC Server Automation Application Server installation program needs a certificate password to generate a self-signed X.509 certificate. Communication between BMC Server Automation and servers being provisioned and between the Application Server and the process spawner uses the Transport Layer Security (TLS) protocol and X.509 certificates. The password must be at least 6 characters. For more information about certificates and the TLS protocol, see Authentication.
The Windows operating systems that BMC Server Automation supports might have Data Execution Prevention enabled at a level that prohibits the BMC Server Automation installation programs from running. If the computer on which you are installing BMC Server Automation has Data Execution Prevention enabled, you must add an exception for the installation programs or reduce the level of protection to allow all executables to run. For information about Data Execution Prevention, see Microsoft Knowledge Base article 875352.
Update the Windows Terminal Services Server Settings for temporary folders. (In Windows Server 2008 R2 and later versions, Terminal Services is renamed to Remote Desktop Services).
Requirements for using the unified product installer
| Requirement | Description |
|---|---|
| Firewall | Ensure that your firewall allows communication on all ports used by various components of BMC Server Automation. For more information on ports, see BMC Server Automation ports. |
| Separate file server | If you plan to install a separate file server, ensure that you have performed the following prerequisite tasks:
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| Security | The unified product installer needs to be run by a local Administrator or Administrator-equivalent local user. This enables the installer to install components on the Application Server and File Server. In a domain environment, this can be a domain user who is part of the local Administrators group. In such a case, ensure that you prepare the same local Administrator user on the computer that will host the Application Server and on the computer that will host the separate file server (if applicable). During installation, default security settings are applied to the Application Server and file server. BMC recommends that you adjust the security level on the Application Server host computer and the file server host computer after completing the installation, based on your unique needs and the IT security policies at your organization. By default, the unified product installer configures the RSCD agent on the file server to map incoming connections to the Administrator or root user. The following mapping is added to the exports file:
If you do not want to map the connections to the Administrator user, you can manually modify the exports file to suit your needs. The exports file is located at the following path, BBSA<version_number>-<platform>\files\installers\other_files\maintenance_scripts.zip\windows\. For more information, see Configuring the exports file. Alternatively, you can manually install the RSCD agent on the separate file server, see Installing an RSCD agent (Windows). |
| Software and hardware |
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| UAC mode | Ensure that the UAC (User Account Control) mode is disabled, as described on the Microsoft.com Windows site, Turn User Account Control on or off.
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Limitations for using the unified product installer
The unified product installer does not support the following scenarios:
- 32-bit Windows or 32-bit Linux machines
Solaris SPARC machines
A heterogeneous environment where the Application Servers and PXE server are not all installed on the same operating system.
The unified product installer requires the database to be Oracle for Linux environments and SQL Server for Windows environments. In the case of Linux, you can use the Oracle Express database edition shipped with BMC Server Automation (for testing purposes) during the evaluation period for the express database edition. However, you must upgrade to Oracle Enterprise edition, after the evaluation period is over.
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