Viewing information about Application Servers

You can display information about an Application Server and the services that it runs. This information can be useful for diagnostic purposes.

About the Application Server Launchers node

Through the Application Server Launchers node, you can get the same information about Application Servers and perform the same operations as with the Application Servers node. However, it is only through the Application Server Launcher that you can:

  • Obtain port information for the Application Server Launcher.
  • Create new Application Servers.
  • Edit the list of roles allowed access to the Application Server Launcher.

The Application Server Launchers node lists a node for each Application Server Launcher that is configured to use the database and is available. (For information, see Understanding the Application Server.)

To display information about the Application Server


To display information about the Application Server, your role must be granted the BL_Administration.Read authorization.

  1. In the BMC Server Automation Console, from the Configuration menu, select Infrastructure Management.
  2. Expand the hierarchy of the Application Servers node.

To display:

Do the following:

A list of Application Servers on the host (using the same database).

Expand the Application Servers node. The left pane lists each Application Server Display Name and Authorization Port.

General information about an Application Server

Click the Application Server name in the left pane. The right pane shows:

  • Software version
  • Number of jobs running
  • Number of work item threads
  • Host operating system
  • JVM memory usage

Note: Number of jobs running might exceed the MaxJobs setting, if you are running batch jobs. For more information about this phenomenon, see Recommendations for Application Servers of type Job.

Status information from the Application Server Launcher.
(This information is displayed if your role has authorization to access the Application Server Launcher.)

Click the Application Server name in the left pane. In the right pane, scroll down. The right pane shows:

  • Application Server Launcher that controls the Application Server
  • Name — Name for the Application Server, specified during configuration.
  • Display name — Name that appears in all BMC Server Automation user interfaces.
  • Server Type — Application Server Type.
  • State — (VALID | CONFLICTS) Whether the Application Server profile has conflicts that can keep the Application Server from starting.
  • Status — (Ready | Stopped | Starting) Whether the Application Server is ready to perform tasks, stopped, or starting up.
  • Elapsed Time — Uptime of the Application Server.
  • Start Date — Date when the Application Server was started.
  • Needs Restart — (True | False) Whether the Application Server has been reconfigured and needs to be restarted.
  • ServiceType — (Manual | Automatic) Whether the Application Server is automatically started by the AppServerLauncher.

A list of the services that an Application Server provides

Expand the hierarchy of an Application Server. (The number and type of services vary according to the Application Server type.)

Status information about an Application Server service

Expand the hierarchy of the Application Server. Click the service name.

Information about threads run by Application Server services

For certain services, the information displayed when you click the service name includes details about threads that are run by the service.

For more extensive details about threads from all Application Server services, click the Thread Info node that appears after all service nodes.

For more information about the thread states that appear in the thread information, see Application Server thread states.

A menu of actions you can perform on the Application Server

Right-click the Application Server.

To generate a report of Application Server information

You can generate a report containing information about all of the Application Servers on the host. The report includes:

  • General information for each Application Server configured on the host machine (and using the same database) and status information about each Application Server services.
  • General information for each PXE server connected to the database and status information about each PXE servers services.
  • Information about the database to which the Application Server is connected.
  1. In the BMC Server Automation Console, from the Configuration menu, select Infrastructure Management.
  2. In the Infrastructure Management window, click Export Detail Report.
  3. In the Export AppServer Details Report dialog box, select a directory where the report should be stored. Optionally, select a subdirectory by double-clicking its name in the panel.
  4. In the dialog box, enter the information for the report file:
    1. For Object Name, type a file name for the report.
    2. For Object Type, select a file format.
    3. For File Encoding, select the type of character encoding that should be used for the exported data, such as UTF - 8 or Western (Windows - 1252).
  5. Click Save.
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