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Working with logs

The topics in this section provide an overview of the standard BMC Server Automation log files.

BMC Server Automation uses log4j to capture log messages from the console and the BMC Server Automation Application Server. Log4j is an open source logging framework used to control logging output from Java applications. For more information about log4j, see http://logging.apache.org/log4j/1.2/.

Unless instructed otherwise by BMC Support, the default logging configuration is recommended for normal operation. BMC Support might ask the Application Server Administrator to enable DEBUG logging for a single logger when debugging a particular issue. This change is typically backed out after the requested DEBUG information has been gathered.

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  1. Joe Piotrowski

    You can turn on/off agent debug mode logging with the command "agentctl toggle" but I don't see this listed anywhere in the docs. It's a lot easier and faster than manually editing the log4crc.txt file.

    May 12, 2016 10:18
    1. Fran Coughlin

      Hi Joe!

      Thanks very much for that info! We will be working to add this as a tip very soon.

      Thanks and hope all is well!




      May 13, 2016 02:06
    1. Yechezkel Schatz

      I added this information in two of the child pages:

      I also made some other changes in these two pages.

      I did this in the master doc space, and it'll get published to this space (bsa86, as well as to bsa87 and bsa88) over the next day or two.

      Thanks, Joe!

      May 23, 2016 08:24