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Upgrading RSCD agents

The following topics provide instructions for upgrading RSCD agents:

TopicDescription

Upgrading RSCD agents on Windows

To upgrade the RSCD agent on Microsoft Windows, run the installation program for the version of the agent to which you want to upgrade. This topic describes some important caveats and outlines the procedure.

Silently upgrading Windows agents

To silently upgrade one or more RSCD agents on Windows, use a BMC Server Automation File Deploy Job to deploy the RSCD agent installation program for the version to which you want to upgrade. The deployment copies the installation program to any target servers you specify and then silently executes the program, using the existing installation settings.

Upgrading the RSCD agent on Linux and UNIX

This topic provides instructions for upgrading an earlier version of the RSCD agent running on Linux, Oracle Solaris, IBM AIX, or HP-UX. This topic describes some important caveats and outlines the procedure.

Silently upgrading Linux and UNIX agents

To silently upgrade one or more RSCD agents on Linux or UNIX, you can use a BMC Server Automation File Deploy Job. The job copies the installation program to any target servers you specify and then silently executes the program, using the existing installation settings. No response file (nsh-install-defaults) is necessary.

Upgrading the RSCD Agent using an Agent Installer Job

As of BMC Server Automation version 8.5.01 (that is, after applying Service Pack 1), you can upgrade an enrolled RSCD agent by using the BMC Server Automation built-in Agent Installer Job. This single-phase operation comprises all the checks, staging, and commits in one job, in-line with the existing Agent installation job. This topic outlines the procedure.
Upgrading NSH or RSCD agents using native installers

The following pages provide instructions on upgrading NSH or RSCD agents using native installers:

Note

  • If you previously installed the agent using a shell-based (.sh) installer, you can upgrade using a native installer for the same platform (.bff for AIX, .rpm for Linux, or .gz for Solaris). However, the opposite is not possible: If you previously installed the agent using a native installer, you cannot upgrade using a shell-based (.sh) installer.
  • If you previously installed a 32-bit Windows agent on a 64-bit platform, you cannot simply upgrade to a 64-bit Windows agent. You must first uninstall the old 32-bit version of the agent before you can successfully install the new 64-bit version.
  • If the Application Server and the RSCD agent are on the same machine, they must be at the same version.
  • Upgrading to a new release can potentially create mismatches between the version of a custom configuration object, an agent, and any model objects that reference custom configuration objects. See Upgrading custom configuration objects.
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