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Downloading the installation files

This topic explains how to obtain the files you need for installation. 

The tables in the sections below list the installation files to download according to the instructions in To download the files.

The video at right demonstrates how to use the BMC Electronic Product Download site to download software purchased from BMC.


Files to download

The following table lists the installation files to download according to the instructions in To download the files.

For details about the installation programs required for each platform, see Installation programs for BMC Server Automation.


Installation files use the following naming convention: <component><version>-<platform>.<fileType> (for example BSA85-SOL10-SPARC.sh). For service packs and patches, the <version> also includes the service pack or patch or hotfix number (for example, BBSACONSOLE85-SP1-P1-WIN64.exe).


Item to download

Name of downloaded file

External Files

BBSA External Files

Contains the database setup scripts. See About the external-files.zip file.


Provisioning Files

BBSA Provisioning Files

Contains the files required for provisioning.


Vendor Patch Content

BBSA Vendor Patch Content


md5 checksum

BBSA md5 checksum


AllOS Patch Downloaders

BBSA AllOS Patch Downloaders for <hostPlatform>


Server Automation Compliance Content

BBSA Server Automation Compliance Content

Content installer for DISA, SOX, PCI, HIPPA. Includes various Component Templates and remediation packages for performing compliance and remediation in a specific environment.


Application Server

BBSA Server Automation for <operatingSystem>\<platform>
Download the Server Automation installation file appropriate for the operating system level and hardware platform. This file is the installation program for the BMC Server Automation Application Server.

Note: The Application Server installer on UNIX and Linux platforms also includes the installer for the PXE/TFTP server and the RSCD agent. Do not use the standalone RSCD agent installer on a UNIX or Linux Application Server before running the Application Server installer.

BBSA<version>-<platform>.sh or .exe

Network Shell

BBSA Network Shell for <operatingSystem>\<platform>

Contains the installation program for BMC Server Automation's cross-platform shell with full scripting capability. Download the Network Shell installation file appropriate for the operating system level and hardware platform.

NSH<version>-<platform>.sh or .exe

RCP Client

BBSA Console for <operatingSystem>\<platform>

Download this installation file for the BMC Server Automation console.

BBSACONSOLE<version>-<platform>.sh or .exe

RSCD Agent

BBSA RSCD Agent for <operatingSystem>\<platform>

Download the RSCD Agent installation file appropriate for the operating system level and hardware platform.

RSCD<version>-<platform>.sh or .exe

RSCD Agent Bulk Installer

BBSA RSCD Agent Bulk Installer for <operatingSystem>\<platform>

Download the installation file appropriate for the operating system level and hardware platform.

BI<version>-<platform>.sh or .exe

BMC BladeLogic Atrium Integration

BBSA Atrium Integration
Download this installation file if you are using the BMC BladeLogic Atrium Integration.

BL2AI<version>-<platform>.bin or .exe

SQL Upgrade Script Package

For upgrade to a service pack or patch, a group of SQL scripts that you must run to upgrade the database to the service pack or patch level.


BMC Server Automation Chef tool kitA set of scripts that you can use to execute Chef cookbooks on the BMC Server Automation targets by using the BMC Server Automation deployment capabilities and Chef-solo.<version>-ChefScripts.zip


  • BSA Offline Documentation — This item links to the PDFs topic that contains a static PDF snapshot of the online documentation content for BMC Server Automation and instructions for creating custom PDFs.
  • BSA Online Documentation (recommended) — This item is a link to the online technical documentation for BMC Server Automation.
  • BBAS Online Documentation — This item is a link to the online technical documentation for the BMC Bladelogic Automation Suite. This use-cased based documentation describes the cross-product integrations available with the suite.

Optional files

The following items are available for download but are not required for BMC Server Automation:

  • BMC Atrium Single Sign On
  • BMC Service Management Process Model for Service Support and Service Delivery - Evaluation version
  • License information for BMC Atrium Shared Components
  • License information for BMC BladeLogic Server Automation Suite
  • BMC Atrium Shared Components documentation
  • BMC Atrium Single Sign On documentation

To download the files

To download files:

  1. Create a directory in which to place the downloaded files.


    On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/available/epd.html.

  3. At the login prompt, enter your user ID and password, and click Submit.

  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.

  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms you want to see, per the EPD site help; otherwise, skip to step 6.

  6. From the Component View (the default view), in the Filter Products text box under Products, type the product name (BMC Server Automation) and press Enter, or click Go.

  7. From the list of products displayed on the right side, click BMC Server Automation.

  8. In the pop-up window, select the Version (default selection is the latest GA version), the Platform (if applicable), and click Go.
  9. Click one of the following tabs, and select the check boxes next to the files and documents to download:


    You cannot select files across the tabs. When you click another tab, current selections are cleared.

    • Products —Displays the product files and supplementary related files available for download, including service pack files.
      The  Products tab contains the full product installation, including the latest service pack and/or patch. When a service pack is announced, you can download the latest product files or the latest service pack or patch from the Products tab or the Product Patches tab. In both cases, the installation program performs a full installation (for new customers) or upgrade (for current customers) of the product.

    • Patches—Displays the patch files available for download.
    • License Information—Displays the files related to licenses.
    • Documentation—Displays the Online Technical Documentation links and the offline zip files of the documentation available for download.
  10. Select the files you want to download. See Installation programs for BMC Server Automation.

  11. Click Download (FTP) or Download Manager:

    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.

    • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops. This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically. 

  12. To go back to the product listing page to download other product files, or to log off from EPD, click the << Back to Product List link that is displayed at the top-right of the pop-up window.

Obtaining the installation files for BMC Server Automation UCS Manager

If you have licensed BMC Server Automation UCS Manager, complete the following steps to obtain the installation files:

  1. Access the BMC EPD website as described in steps 1 - 5 in To download the files.
  2. Expand the applicable BMC BladeLogic Configuration Module for Cisco UCS entry to display the available versions, then expand the entry for your desired platform and language to show its downloadable files.
  3. Select the files you want to download. Installation files for BMC Server Automation UCS Manager are preceded by BSA for Cisco UCS Server 8.5. See Files to download for a list of the available files.
  4. Click Download (FTP) or Download Manager to download the files.

About the external-files.zip file

A file named <currentRelease>-external-files.zip provides the scripts you need to set up the database schema before installing BMC Server Automation and to upgrade data to the current release. The file is a compressed archive in the Windows standard ZIP format. It is included when you download BMC Server Automation from the BMC Electronic Product Distribution (EPD) website. BMC Server Automation documentation refers to this file as external-files.zip

Extracting the contents of external-files.zip creates a large directory structure, with the parent directory named bl_<currentRelease>, for example, bl_8.5.0

The following figure shows the portion of the directory structure that applies to a data upgrade.

Where to go from here

Carefully review the system requirements for your platform before performing the installation or upgrade. For more information and instructions, see the following topics:

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