Service Pack 2: version 8.3.02

This topic contains information about the BMC Server Automation 8.3 Service Pack 2 (product version 8.3.02), and provides instructions for downloading and installing the service pack. This service pack provides a new Database Maintenance Wizard for offline database cleanup, as well as various other fixes and updates.

Tip

For information about issues corrected in this service pack, see Known and corrected issues.

Enhancements

The following topics describe the updates and enhancements included in this service pack.

Downloading the service pack

Service Pack 2 for BMC Server Automation 8.3.00 includes full installers for all components. You can download the files for version 8.3.02 from the BMC Electronic Product Distribution (EPD) website. For download instructions, see Downloading the installation files. For a list of installation programs by OS, see Installation programs for BMC Server Automation.

Installing the service pack as a fresh product installation

If you are installing this service pack as a fresh product installation, download the Service Pack files and then follow the instructions in Performing the installation.

As an added step after configuring the database, run the scripts found in the 83-SP2-SQL_Update_Scripts.zip file. This file is available in the BMC Server Automation 8.3.02 section of the EPD. Run these scripts as the BMC Server Automation database owner (as provided to blasadmin). For more detailed instructions, see Running the SQL update scripts.

Upgrading to the service pack

To upgrade to the service pack, follow the instructions in Upgrading.

Note

The installation programs for BMC Vendor Patch Management were not upgraded for service packs. If you have installed version 8.3.00 for any of these programs, you do not need to upgrade these programs when upgrading to the service pack level.

Note the following special tasks that you must perform during an upgrade to a service pack, after upgrading the Application Server and Console:

Special condition or scenario	Task description
If upgrading from 8.2.x or earlier	Run the Data Migration Manager using the version 8.3 external files to upgrade your Oracle or SQL Server database to version 8.3.
Any upgrade	Run the SQL Update scripts found in the 83-SP2-SQL_Update_Scripts.zip file. This file is available in the BMC Server Automation 8.3.02 section of the EPD. Run these scripts as the BMC Server Automation database owner (as provided to blasadmin).
If upgrading from a version earlier than 8.0	Run the postmigration file to migrate pre-8.x compliance rules and discovery signatures.
If smart group conditions were defined in any earlier version	Run the postmigration file to migrate and update smart group conditions.

Considerations in service pack implementation for patch management on Windows

If you are using Microsoft Windows, review the following considerations for patch management.

Resolving a potential RSCD Agent installation problem

If the target system is in a pending reboot state (for example, from a previous patch or other software installation), you can use the PENDINGREBOOTFORCE flag to allow the MSI installer to ignore the pending reboot state and allow the installation to proceed. After you confirm that the pending reboot state on the target is not a result of a previous RSCD installation, you can set PENDINGREBOOTFORCE=1. Following is a command-line sample for the MSI installation program:

msiexec /I RSCD83-SP2.WIN32.msi /qn REBOOT=ReallySuppress PENDINGREBOOTFORCE=1