Patch 1 for Service Pack 2: version 8.3.02.001
This topic contains information about fixes and updates in Patch 1 for Service Pack 2 (product version 8.3.02.001), and provides instructions for downloading and installing the patch.
For information about issues corrected in this patch, see Known and corrected issues.
Patch 1 for Service Pack 2 includes Compliance Content updates and updates to the following areas that have added support to Windows 2012 R2:
- Patch support is added with a workaround. For details on the workaround, see Workaround for patching to Windows 2012 R2.
- Provisioning support is added with a workaround. For details on the workaround, see Workaround for provisioning the Windows 2012 R2.
Downloading the patch
Patch 1 for Service Pack 2 includes full installers for all components. You can download the files for version 8.3.02.001 from the BMC Electronic Product Distribution (EPD) website. For download instructions, see Downloading the installation files. For a list of installation programs by OS, see Installation programs for BMC Server Automation.
Installing the patch as a fresh product installation
If you are installing this patch for Service Pack 2 as a fresh product installation, download the Service Pack files and then follow the instructions in Performing the installation.
As an added step after configuring the database, run the scripts found in the 83-SP2-P1-SQL_Update_Scripts.zip file. This file is available in the BMC Server Automation 8.3.02 section of the EPD. Run these scripts as the BMC Server Automation database owner (as provided to blasadmin). For more detailed instructions, see Running the SQL update scripts.
Upgrading to the service pack and patch
To upgrade to the service pack and patch, follow the instructions in Upgrading.
The installation programs for BMC Vendor Patch Management were not upgraded for service packs. If you have installed version 8.3.00 for any of these programs, you do not need to upgrade these programs when upgrading to the service pack level.
Note the following special tasks that you must perform during an upgrade to a service pack, after upgrading the Application Server and Console:
|Special condition or scenario||Task description|
|If upgrading from 8.2.x or earlier||Run the Data Migration Manager using the version 8.3 external files to upgrade your Oracle or SQL Server database to version 8.3.|
|Any upgrade||Run the SQL Update scripts found in the 83-SP2-P1-SQL_Update_Scripts.zip file. This file is available in the BMC Server Automation 8.3.02 section of the EPD. Run these scripts as the BMC Server Automation database owner (as provided to blasadmin).|
|If upgrading from a version earlier than 8.0||Run the postmigration file to migrate pre-8.x compliance rules and discovery signatures.|
|If smart group conditions were defined in any earlier version||Run the postmigration file to migrate and update smart group conditions.|
Considerations in service pack implementation for patch management on Windows
If you are using Microsoft Windows, review the following considerations for patch management.
Resolving a potential RSCD Agent installation problem
If the target system is in a pending reboot state (for example, from a previous patch or other software installation), you can use the PENDINGREBOOTFORCE flag to allow the MSI installer to ignore the pending reboot state and allow the installation to proceed. After you confirm that the pending reboot state on the target is not a result of a previous RSCD installation, you can set
PENDINGREBOOTFORCE=1. Following is a command-line sample for the MSI installation program:
msiexec /I RSCD83-SP2.WIN32.msi /qn REBOOT=ReallySuppress PENDINGREBOOTFORCE=1