Product announcements

BMC Server Automation version 8.2 – Support Status Reminder

BMC Server Automation version 8.2 is currently in a Limited Support status. 

Note that version 8.2 will move to a No Support status on January 31, 2017

What's does No Support mean?

Under a No Support status, BMC provides no active technical support for any product in the No Support stage.

Where can I get more information?

For a full description of the support policy, see BMC Software Product Support Policy. For a complete listing of the support status dates for all BMC Server Automation versions, click here.

How do I get help with an upgrade?

  • Contact your BMC Account team for information about using a BMC Services engagement to plan and execute the upgrade.
  • While not a replacement for a BMC Services engagement, you may also be interested in the BMC Assisted MIGration Operation (AMIGO) program offered through BMC Customer Support. The AMIGO program helps customers upgrade to the latest BMC Server Automation/BMC Decision Support for Server Automation versions. For more information, see http://www.bmc.com/support/amigo_program_overview.html.
  • Click here to visit BMC Communities for details on a webinar that discusses the benefits of upgrading, as well as how to access other programs that can help with upgrading.

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