Obtaining the installation files

This topic explains how to obtain the files you need for installation.

Files to download

The following table lists the installation files to download according to the instructions in To download the files.

For details about the installation programs required for each platform, see Installation programs for BMC Server Automation.


Installation files use the following naming convention: <component><version>-<platform>.<fileType> (for example BSA82-SOL10-SPARC.sh). For service packs and patches, the <version> also includes the service pack or patch number (for example, BBSACONSOLE82-SP1-P1-WIN64.exe). 


Item to download

Name of downloaded file

External Files

BSA External Files

Contains the database setup scripts. See About the external-files.zip file.


Provisioning Files

BSA Provisioning Files

Contains the files required for provisioning.


Vendor Patch Content

BSA Vendor Patch Content


md5 checksum

BSA md5 checksum

AllOS Patch Downloaders

BSA AllOS Patch Downloaders for <hostPlatform>


Server Automation Compliance Content

BSA Server Automation Compliance Content

Content installer for DISA, SOX, PCI, HIPPA. Includes various Component Templates and remediation packages for performing compliance and remediation in a specific environment.


Application Server

BSA Server Automation for <operatingSystem>\<platform>
Download the Server Automation installation file appropriate for the operating system level and hardware platform. This file is the installation program for the BMC Server Automation Application Server.


The Application Server installer on UNIX and Linux platforms also includes the installer for the PXE/TFTP server and the RSCD agent. Do not use the standalone RSCD agent installer on a UNIX or Linux Application Server before running the Application Server installer.

BSA<version>-<platform>.sh or .exe

Network Shell

BSA Network Shell for <operatingSystem>\<platform>

Contains the installation program for BMC Server Automation’s cross-platform shell with full scripting capability. Download the Network Shell installation file appropriate for the operating system level and hardware platform.

NSH<version>-<platform>.sh or .exe

RCP Client

BSA Console for <operatingSystem>\<platform>

Download this installation file for the BMC Server Automation console.

BSACONSOLE<version>-<platform>.sh or .exe

RSCD Agent

BSA RSCD Agent for <operatingSystem>\<platform>

Download the RSCD Agent installation file appropriate for the operating system level and hardware platform.

RSCD<version>-<platform>.sh or .exe

RSCD Agent Bulk Installer

BSA RSCD Agent Bulk Installer for <operatingSystem>\<platform>

Download the installation file appropriate for the operating system level and hardware platform.

BI<version>-<platform>.sh or .exe

BMC BladeLogic Atrium Integration

BSA Atrium Integration
Download this installation file if you are using the BMC BladeLogic Atrium Integration.

BL2AI<version>-<platform>.bin or .exe

SQL Upgrade Script PackagFor upgrade to a service pack, a group of SQL scripts that you must run to upgrade the database to the service pack level.<version>-SP#-SQL_Update_Scripts.zip


  • BSA Offline Documentation — This item links to a zip file containing a static PDF snapshot of selected online documentation content for BMC Server Automation.
  • BSA Online Documentation (recommended) — This item is a link to the online technical documentation for BMC Server Automation.
  • BBAS Online Documentation — This item is a link to the online technical documentation for the BMC Bladelogic Automation Suite. This use-cased based documentation describes the cross-product integrations available with the suite.

Optional files

The following items are available for download but are not required for BMC Server Automation:

  • BMC Atrium Single Sign On
  • BMC Service Management Process Model for Service Support and Service Delivery - Evaluation version
  • License information for BMC Atrium Shared Components
  • License information for BMC BladeLogic Server Automation Suite
  • BMC Atrium Shared Components documentation
  • BMC Atrium Single Sign On documentation

To download the files


The product files that you download from the BMC Software Electronic Product Distribution (EPD) website might contain some or all of the patches listed on a product’s Customer Support web page. If the EPD page shows that a patch is included in a file you downloaded, you do not need to obtain that patch separately.

To download files:

  1. Create a directory in which to place the downloaded files.


    On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/available/epd.html.

  3. At the login prompt, enter your user ID and password, and click Submit.

  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.

  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms you want to see, per the EPD site help; otherwise, skip to step 6.

  6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.

  7. Depending on your product license, expand the relevant BMC BladeLogic Server Automation Suite or Module node to show the listed versions.

  8. Expand the relevant version node:
    • For the base version, expand the 8.2.00 node.
    • For a service pack, expand the relevant 8.2.0x version node.
  9. Under the suite node, expand the BMC Server Automation node for the selected version.

  10. Expand the entry for the relevant platform and language to show its downloadable files.

  11. Select the files you want to download. See Installation programs for BMC Server Automation.

  12. Click Download (FTP) or Download Manager:

    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.

    • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops. This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically. 

About the external-files.zip file

A file named <currentRelease>-external-files.zip provides the scripts you need to set up the database schema before installing BMC Server Automation and to upgrade data to the current release. The file is a compressed archive in the Windows standard ZIP format. It is included when you download BMC Server Automation from the BMC Electronic Product Distribution (EPD) website. BMC Server Automation documentation refers to this file as external-files.zip

Extracting the contents of external-files.zip creates a large directory structure, with the parent directory named bl_<currentRelease>, for example,bl_8.2.0

The following figure shows the portion of the directory structure that applies to a data upgrade.

Where to go from here

Carefully review the system requirements for your platform before performing the installation or upgrade. For more information and instructions, see the following topics:

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