Installing the BMC Server Automation Console and Network Shell (Windows)

This topic provides instructions for installing the BMC Server Automation Console and Network Shell on Microsoft Windows. The console is the graphical user interface to the BMC Server Automation servers. Network Shell is a required prerequisite of the console.

To install the BMC Server Automation Console, you can use the installation wizard in the user interface or silent mode. You cannot use console mode. To use the installation wizard, follow the steps below. To perform a silent installation of the console, see Using silent mode to install the BMC Server Automation Console (Windows).

Installing the BMC Server Automation Console and Network Shell (video)

See a video demonstrating how to set up a BMC Server Automation Console.

Before you begin

  • BMC recommends that you do not install the console on the same system as the Application Server.
  • Before you install the BMC Server Automation Console, ensure that port 12333 (TCP) is not being used. Installation of the console requires use of this port; if it is already in use, the installation fails.
  • Update the Windows Terminal Services Server Settings for temporary folders. (In Windows Server 2008 R2 and later versions, Terminal Services is renamed to Remote Desktop Services).
    The installation program uses temporary folders to preserve the install log. Usually, you can perform this update only one time; you do not need to update the configuration every time you install the console. However, if your Server Settings are different from those needed for installation, after you finish installing the console you can change the settings back to their previous settings.

To update the Windows Terminal Services (or Remote Desktop Services) configuration perform either of the following steps:

Server settings method

  1. On the computer where you are installing the BMC Server Automation Console, select Start > Run.
  2. For Open, enter tscc.msc. Then click OK. (If you are using Windows 2008 R2 or later, you must enter TSConfig.msc)
  3. Navigate to Server Settings and do the following:
    • Set Delete temporary folders on exit to No.
    • Set Use temporary folders per session to No.
  4. Restart the computer.
    If the settings do not take effect, use the Registry Editor (regedit):

Registry editor method

  1. Click Start > Run and enter regedit.
  2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server.
  3. Set the DeleteTempDirsOnExit and the PerSessionTempDir values to 0.
  4. Restart the computer.

To install the BMC BladeLogic Server Automation Console and Network Shell

  1. Navigate to the directory containing installation files and run the installation program for the console. Different installers are provided for 32-bit and 64-bit Windows. (Installation program names follow the convention: BBSACONSOLEversion-platform.)
  2. In the first window that opens, select a language to use for the installation and click OK.
    The installer extracts the installation files, and the Introduction window opens.
  3. Click Next.
    The Review License Agreement window opens.
  4. To accept the license agreement, select I agree to the terms of the license agreement, and then click Next.
    The Directory Selection window opens.
  5. (optional) To select a location other than the default, which is C:\Program Files\BMC Software\BladeLogic, click Browse.
  6. Click Next.
    A window opens in which you can select components to install. By default, all components are selected.
  7. (optional)Remove the check mark from components that you do not want to install.


    If you select BMC BladeLogic Server Automation Console, you must also select Network Shell.

  8. Click Next.
    The window displays your selections.
  9. Click Install.
    The window displays installation progress, then displays a message when installation is complete.
  10. (optional) To view the installation log, click View Log.
  11. Click Done.
    Installation is complete.
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