User roles

The following table describes the functional roles of users who use SecOps Response, and how those users interact with the product:

RoleGoals and features


Operators are responsible for day-to-day administration tasks in the data center, such as patching. In SecOps Response operators can define Remediation operations that can automatically run tasks in endpoint managers. Typically, those tasks are Patch Analysis Jobs in BSA, rule changes in BNA, or Software Updates in SCCM.

When SecOps Response is connected to an endpoint manager, users with access to the endpoint manager can also log onto SecOps Response.

Endpoint administrators

Endpoint administrators are responsible for configuring some features of SecOps Response, such as security groups and service level agreements.

During the onboarding process, an administrative role is specified. Any user of the endpoint manager who belongs to that role is considered an endpoint administrator.

SecOps Response administratorSecOps Response administrators are responsible for the initial configuration of SecOps Response and its ongoing management. They provide all information that defines connections to endpoint managers and other external products such as BMC Discovery.
Security administratorsSecurity administrators are responsible for managing an organization's security infrastructure. Security administrators can use the Security Dashboard in SecOps Response to identify situations that may require immediate attention and prioritize remediation actions.

 For an overview of the typical SecOps Response process for managing vulnerabilities, see Using.

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