Configuring the event buffer
If the PATROL Agent loses the connection to BMC Helix Operations Management, it will continue buffering events in its cache. After the connection is reestablished, the PATROL Agent will send the cached events to BMC Helix Operations Management.
The time period for which the events are cached is configured using a pconfig variable:
/AgentSetup/bemBufferKeepWait
Refer the following table to set the event buffering duration:
| Consideration | Value |
|---|---|
| Unit used | Minutes |
| Minimum value | 15 |
| Maximum value | 1440 |
| Default value | 60 |
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