System requirements

This topic lists the minimum requirements and supported resources for the PATROL for Light Weight Protocols product. Before installing PATROL for Light Weight Protocols, verify that the target computer meets the installation requirements listed in the following table.


To get complete compatibility information for PATROL for Light Weight Protocols, use the BMC Solution and Product Availability and Compatibility Utility on the Product Availability and Compatibility page.

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy. Open link

Related topics

Supported operating systems 

Operating systemComments
  • Microsoft Windows Server 2019, x86-64
  • Microsoft Windows Server 2019 Core, x86-64
  • Microsoft Windows Server 2016, 64-bit
  • Microsoft Windows Server 2012, R2 64-bit
  • Microsoft Windows Server 2012, 64-bit

  • Debian 9.5.00 (stretch), x86_64
  • Debian 8.11.00 (jessie), x86_64

  • Red Hat Enterprise Linux 7.x, x86_64, zSeries® s390x

  • Red Hat Enterprise Linux 6.x, x64

  • Red Hat Enterprise Linux 7.x is supported up to version 7.6
  • Red Hat Enterprise Linux 6.x is supported up to version 6.10
SUSE 12, Sp3, x86_64, IBM® zSeries® s390x
  • Oracle Enterprise Linux 7.4, x86_64
  • Oracle Enterprise Linux 7.5, x86_64
Oracle Enterprise Linux 7.5 is supported with the following kernel packages:
  • Unbreakable Enterprise Kernel (UEK) Release 4 (kernel-uek-4.1.12-112.16.4.el7uek) for x86-64

  • Red Hat Compatible Kernel (kernel-3.10.0-862.el7) for x86-64

  • CentOS 7.4, x86-64
  • CentOS 7.6, x86-64

Ubuntu 18.04, LTS, x86-64

Requirements for installing PATROL for Light Weight Protocols

Minimum requirements
BMC TrueSight Presentation Server
  • 11.3.00

  • 11.0.00

  • 10.7.00

  • 10.5.00

  • 10.1.00

  • 10.0.00

BMC PATROL products

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Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x
  • OpenJDK 11.x
  • OpenJDK 1.8

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions 

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  1. Utkarsh Kamat Shankhwalkar

    Is JDK needed for ping monitoring? If yes, do we need to update environment variables like JAVA_HOME and PATH?



    Jul 27, 2021 07:55
    1. Swati Malhotra

      Hi Utkarsh Kamat Shankhwalkar,

      JDK is not required for ping monitoring.

      Thanks and regards,


      Aug 03, 2021 01:00
  2. Mulder Yang

    Do we need to config JAVA_HOME and PATH for PORT, DNS monitor?

    Regards, Mulder

    Mar 14, 2024 07:58
    1. Sandip Modi

      Yes, you need to configure JAVA_Home and path to configure Ports and DNS servers.

      For more information, see

      Mar 19, 2024 02:15