Status of DNS Service (DnServiceStatus)
Monitors whether or not the DNS service is running by querying the status of the service through the service control manager routines. Displays an alarm when the DNS service is not running.
Note
The Status of DNS Service attribute in BMC ProactiveNet Performance Management is referred as the DnServiceStatus parameter in BMC PATROL.
Recommendations
If this parameter displays an alarm:
- For Windows NT 4.0 systems, open the Service Control Manager from the Control Panel.
For windows 2000 systems, open Component Services from the Administrative Tools menu. - Look at the Status column for the DNS service to find out if the status is "Started."
- If the status is not "Started," attempt to start the service.
- If the service does not start, start the Event Viewer and examine the System Event Log. The System Event Log contains entries for services that fail to start.
- Find and examine the entry for the DNS service that failed to start. The entry may contain information that indicates why the service did not start.
- Try to correct the problem based on the information found in the Event Log entry.
- Attempt to start the service again.
If you cannot get the Replicator service to start, consider rebooting your system. If rebooting does not help, contact Microsoft Support: http://support.microsoft.com/directory/
Thresholds for alarms and warnings
Item | Default threshold | State |
Border range | 1 | alarm |
Alarm1 range | undefined | not applicable |
Alarm2 range | undefined | not applicable |
Default properties
| Property | Default value |
|---|---|
| BMC PATROL properties | |
Application class | NT_DNS_2000 |
Command type | not applicable |
Platform | Microsoft Windows Servers |
Icon style | graph |
Unit | 1 = available |
Border range | 1-1: alarm when out of range |
Alarm1 range | undefined |
Alarm2 range | undefined |
Scheduling(poll time) | inherits poll time of the collector |
Active at installation | yes |
Parameter type | consumer |
Value set by | DnCollector |
| BMC ProactiveNet Performance Management properties | |
| Monitor type | Domain Naming Services 2000 |
| Key Performance Indicator | Yes |
| Monitor for abnormalities | No |
| Graph by default | No |
| Availability | Yes |
| Response time | No |
| Normal distribution | No |
| Statistical | Yes |
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