4.0.10: Service Pack 1

 This topic contains information about fixes and updates in this service pack, and provides instructions for downloading and installing the service pack. 

Enhancements

Service Pack 1 provides the following enhancements:

Support for dynamically typed events

BMC PATROL for VMware vSphere 4.0.10 now supports event monitoring of EventEx and ExtendedEvent.

Reduced number of connections to vCenter

BMC PATROL for VMware vSphere 4.0.10 will now launch a single JAVA process by default for data collection resulting in a single connection (session) to the vCenter. Additional JAVA process will be launched only if event filters have been configured.

Earlier, the KM used to launch two JAVA processes for its data collection. One for collecting all inventory and performance data and one for collecting events like vMotion events and events for user configured filters. This resulted in two connections (sessions) to the vCenter. Now, vMotion events will be collected by default JAVA process.

Support for RHEL 7.x

BMC PATROL for VMware vSphere 4.0.10 now supports Red Hat Enterprise Linux version 7.x

Support for custom Java Runtime Environment (JRE) location

You can specify the directory path of the JRE that you want the KM to use for monitoring the VMware environment. Use the Set Java Home menu command, in the VSM application class, to specify the custom JRE location.

For more information see JRE Configuration dialog box.

Deprecated features

In BMC PATROL for VMware vSphere 4.0.10, support for vCenter server 4.x is discontinued.

Downloading the service pack

This section provides the information that you need to download and install the service pack from the BMC Electronic Product Distribution (EPD) website.

To download the installation utility and service pack from the EPD website

1. Create a directory in which to place the downloaded files.

2. Go to http://www.bmc.com/available/epd.html.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose.
7. You can download the installation utility and the product service pack using either of the following methods:
   • Using Component View
   • Using Licensed Products View

Using Component View

1. In the Filter Products: field, type BMC PATROL Installation Utility.
2. Click Go.
3. In the right pane, click BMC PATROL Installation Utility.
4. In the Version: list, select 9.6.01 and click Go.

5. In the Products tab, based on the operating system, select the check box next to the files.
   
   

   Link title	Actual file name
   BMC PATROL Installation Utility Version 9.6.00 - Windows Only	ins_WINDOWS_9600.zip
   BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUX	ins_ALL_9600.tar

6. To download the selected files, click Download (FTP) or Download Manager:
   • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
   • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
     This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
7. Click  to close the window.
8. In the Filter Products: field, type BMC PATROL for VMware vSphere.
9. Click Go.
10. In the right pane, click BMC PATROL for VMware vSphere.
11. In the Version: list, select 4.0.10 and click Go.

12. In the Products tab, based on the operating system, select the check box next to the files.

    Link title	Actual file name	Platform
    BMC PATROL Version 4.0.10 for VMware vSphere	PATROL_for_VMware_vSphere_4010.tar	Linux
    BMC PATROL Version 4.0.10 for VMware vSphere	PATROL_for_VMware_vSphere_4010.zip	Microsoft Windows/NT

13. To download the selected files, click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
14. Complete the installation procedure described in the Installing the service pack section.

Using Licensed Products View

1. Click Go To Licensed Products View.
2. Locate BMC Performance Manager for Virtual Servers and expand its entries to show the available version numbers.
3. Expand BMC Performance Manager for Virtual Servers 4.0.10 to show the available components.
4. Expand BMC PATROL for VMware vSphere 4.0.10 to show the available files.
5. Expand BMC PATROL Installation Utility 9.6.01 to show the available files.

6. Select the check box next to the files, based on the appropriate platforms.
   
   

   Link title	Actual file name	Platform
   BMC PATROL Version 4.0.10 for VMware vSphere	PATROL_for_VMware_vSphere_4010.tar	Linux
   BMC PATROL Version 4.0.10 for VMware vSphere	PATROL_for_VMware_vSphere_4010.zip	Windows/NT
   BMC PATROL Installation Utility Version 9.6.00 - Windows Only	ins_WINDOWS_9600.zip	Windows/NT
   BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUX	ins_ALL_9600.tar	Linux

7. To download the selected files, click Download (FTP) or Download Manager:
   • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
   • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
     This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

8. Complete the installation procedure described in the Installing the service pack section.

Installing the service pack

Before you begin

You must install the service pack on the following computers:

• Hosts that are running the PATROL Agent
• Hosts that are running the PATROL Console

Before you install the service pack, complete the following steps:

1. Stop the PATROL Agent.
2. Back up the PATROL_CACHE directory.
3. Delete all BMC PATROL for VMware vSphere files from the PATROL_CACHE directory.
4. Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.

To install the BMC PATROL for VMware vSphere 4.0.10 Service Pack

1. 1. Extract the installation utility for your operating system as appropriate:

      • For Windows, double-click ins_WINDOWS_9600.zip.
      • For UNIX, enter tar -xvf ins_ALL_9600.tar.
        
        The contents of the files are extracted into the bmc_products subdirectory.
   2. Extract the service pack files for your operating system as appropriate:
      • For Windows, double-click drvsm_ALL_4010.zip.
      • For UNIX, enter tar -xvf drvsm_ALL_4010.tar.
        
        The contents of the files are extracted into the bmc_products subdirectory. 

   3. From the bmc_products directory, run the installation utility as appropriate for your operating system:

      • For Windows, double-click setup.exe.

      • For UNIX, run setup.sh.

   4. Follow the on-screen instructions until the Select Products and Components to Install page is displayed. 

   5. On the Select Products and Components to Install page, select PATROL for VMware vSphere - Service Pack 4.0.10.

   6. Follow the on-screen instructions to complete the installation.

After you complete the installation steps, you can delete the temporary directory and its contents.

Related topics

Known and corrected issues