Creating an installation package of the merged BMC PATROL for Remedy AR Server

After you have migrated and merged your customizations, you must create an installation package that can be used with the installation utility to install locally on one computer, or with Distribution Server, to install remotely on multiple computers.

  1. Copy the entire contents of the BMC PATROL for Remedy AR Server CD to a temporary directory on a hard drive on a server. You can delete this temporary directory after you have successfully created an installable image.
  2. Navigate to the packaged_results directory for the merged package and open the .ppf file with a text editor. Write down the file name in the first line of the .ppf file. This file name is the name of the directory that you will look for in the Products directory of the CD image.
  3. Rename the packaged_results directory with the file name that you found in the .ppf file in the previous step.

    Example

    If pokckm/8.5.00/030107-233044 was listed in the first line of the .ppf file, you would use pokckm as the directory name.

  4. Copy the renamed directory to the Products directory of the temporary directory that you used in Step 1. You will be replacing the files there with the merged files that contain your customizations.
  5. Copy the BMC PATROL for Remedy AR Server CD image to the server that you will use to install BMC PATROL for Remedy AR Server.
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