If you face VMM connection or collection issues,
- Execute SCVMHostGroup, Get-SCVMHostCluster, Get-SCVMHost, Get-SCVirtualMachine cmdlets.
PowerShell APIs are used to connect and collect the data remotely from VMM server. Data is collected using cmdlets. For example, Get-SCVMHostGroup, Get-SCVMHostCluster, Get-SCVMHost, Get-SCVirtualMachine etc.). The PowerShell APIs internally uses WinRM.
- Right click VMM Server > KM commands > Debug > On/Off .
- Start the debug.
- Go to
patrolhome/scv/logdirectory and send the latest log report file to BMC Customer Support.
For more information, see Agent configuration variables.