9.0.40: Service Pack 4

This topic contains information about fixes and updates in Service Pack for BMC PATROL for Internet Servers (9.0.40). For information about issues corrected in this service pack, see Known and corrected issues.

What's new

Updated Network Security Services (NSS) version to 3.38

PATROL for Internet Server utilizes the Mozilla Firefox Network Security Services (NSS) libraries for secure communication (HTTPS). To support the monitoring of secure web pages using latest protocols and ciphers, the Mozilla NSS libraries have been updated to version 3.38. This change does not affect the monitoring of open, none secure web pages (HTTP). 

Override Host name/IP address mapping for configured Forced IP address

The KM now provides support to override the device mapping name for configured Forced IP address. If the configured Host name/IP address is set with an alias name and the Forced IP address is configured, the device gets mapped to the TrueSight console with the Host name/IP address and the KM monitors the Web Server IP address that configured is in Forced IP address.

Advanced logging feature

PATROL for Internet Server centralizes the logging feature to enable/disable from a single checkbox for all PATROL for Internet Server components.

The log files are generated in the $PATROL_HOME/log directory. The directory contains the following log files:

  • InetClient.log – printouts of non-secure connections activity
  • INETSSLExtended.log - printouts of secure connections activity
  • ism-<PATROL_HOSTNAME>-<PATROL_PORT>.kmlog  - printouts of PATROL for Internet Server general activity

No printouts will be written on the PATROL System Output Window (SOW) or in any other place except for the files above.

Support for new platforms

PATROL for Internet Server provides support for the following platform versions:

  • Windows Server 2019
  • Red Hat Enterprise Linux 7.6
  • CentOS 7.6
  • IBM® AIX® 7.2
  • Oracle Solaris 11.3
  • SUSE Linux Enterprise Server 12
  • Oracle Enterprise Linux 7.5
  • Debian 9.5

What's changed

Monitoring the Web server log is now simplified

You no more have to create the Web server log monitoring profile to monitor the web server logs. You just need to specify the root path and access/error log paths to monitor the web server logs. 

What's deprecated

Support for the following features is dropped in this service pack:

Feature Deprecated Monitor types Comments

Domain Expiration

DNS Domain (INET_Dns_Domain)

This feature can be monitored by using PATROL for Light Weight Protocols 3.0.00.

News Server

News Server (INET_News_Server)

Not in use.

Post Office Protocol (POP)

POP3 Server (INET_Pop3_Server)

Not in use.

IMAP (Internet Message Access Protocol)

IMAP Server (INET_Imap_Server)

Not in use.
Mail Server Not in use.

Proxy Server

Proxy Server (INET_Proxy_Server)

Not in use.

LDAP (Lightweight Directory Access protocol)

LDAP Server (INET_Ldap_Server)

This feature can be monitored by using PATROL for Scripting 2.0.00.
FTP (File Transfer Protocol)

MS FTP Server Statistics (INET_MS_Ftp)

This feature can be monitored by using PATROL for Scripting 2.0.00.

DNS (Domain Name System)

This feature can be monitored by using PATROL for Light Weight Protocols 3.0.00.

Port

This feature can be monitored by using PATROL for Light Weight Protocols 3.0.00.

Windows Perfmon based metrics

This feature can be monitored by using PATROL for Windows/Perfmon 5.1.00.

Apache/IIS process monitoring

This feature can be monitored by the related OS KM.

URL form fields


This feature can be monitored by using PATROL for Web Transaction 9.0.00.
Root cause analysis
Not in use.

Downloading the service pack

For download instructions, see Downloading the installation files.

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