Orientation

Quick overview

A Knowledge Module (KM) is a set of files from which a PATROL Agent receives information about resources running on a monitored computer. A KM file can contain the actual instructions for monitoring objects or simply a list of KMs to load. KMs are loaded by a PATROL Agent so they can be used in a PATROL Console. 

KMs provide information for the way monitored computers are represented in the PATROL interface, for the discovery of application instances and the way they are represented, for parameters that are run under those applications, and for the options available on object pop-up menus. A PATROL Console in developer mode can change KM knowledge for its current session, save knowledge for all of its future sessions, and commit KM changes to specified PATROL Agent computers. A KM file contains the source code for a PATROL application. 

Note

If the .psl file for a KM is modified, it becomes a custom KM that BMC does not support.

PATROL for Entuity Server monitors network devices discovered by Entuity servers. The product monitors the availability and collects performance metrics of each monitored device. This section provides you a high-level overview of the PATROL for Entuity Server:

  • Option to import dynamic thresholds from Entuity servers
  • Integration with BMC ProactiveNet Performance Management
  • Ability to centrally assign global filters on all the servers
  • Ability to modify configuration for multiple instances with a single command

PATROL for Entuity Server provides comprehensive network management capabilities. This knowledge module when integrated with TrueSight console enables you to:

  • Discover and access network performance metrics collected by Entuity server
  • Dynamically baseline and threshold network performance metrics
  • Determine impact to key business services
  • Predict network failures
  • Perform efficient RCA in case of failures

Product documentation

The BMC PATROL for Entuity Server documentation helps new and experienced users implement or use this product. Based on your role, the following sections of the documentation are recommended. 

New usersGetting started
IT Operations userUsing
Technology Specialist
Solution Administrator

All users should view and set up a watch on the Release notes and notices page for the latest product information and documentation updates. 

When working on the product, click the Help icons to directly link to the topic pertaining to your task. For working offline, you can download an Adobe Acrobat PDF of this documentation from the PDFs page.

Repository

The Infrastructure Management–PATROL Repository (Repository) comprises two sets of Monitoring Solutions and KMs, known as the Base and Extended repositories.

  • The Base repository contains approximately a dozen components, including the operating system KMs.
  • The Extended repository contains approximately five dozen components, including the database KMs.

Every three or four months, several components of the Repository are enhanced or added.

The PATROL for Entuity Server is a component of the Base repository. For information about downloading and installing the repository, see Installing.

Related product documentation

When working with the PATROL for Entuity Server, you might also need to refer to the following documentation:

  • BMC PATROL Agent 11.0 or later
  • Infrastructure Management–PATROL Repository

Console and product compatibility

ProductsConsoles
TrueSight Infrastructure Management 11.3, 11.0, 10.7, 10.5TrueSight console
TrueSight Infrastructure Management 10.0, 9.6Central Monitoring Administration
ProactiveNet 9.5, 9.6Central Monitoring Administration
PATROL Consoles

PATROL Central Operator - Web Edition 

PATROL Console for Windows

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