System requirements

Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for the PATROL for BMC Server Automation product.

To obtain complete compatibility information for PATROL for BMC Server Automation, access the  BMC Solution and Product Availability and Compatibility Utility.

Related topics

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

PATROL for BMC Server Automation  installation requirements



Operating system

This KM supports the operating system that are supported by your PATROL Agent. See your PATROL Agent documentation for details.

Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x
  • OpenJDK 11.x

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions

BMC Server Automation

Any version that is currently supported by BMC


PATROL Agent 9.6 or later


BPPM 9.6 or later

TSIM 9.6 or later

Third party products

NSH component of RCP Client version 8.2 or later


BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work properly with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

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