Support information

BMC provides the following levels of support for BMC PATROL for BMC Server Automation:


Level of support



If you have problems with or questions about a BMC product, or for the latest support policies, see the Customer Support website at You can access product documents, search the Knowledge Base for help with an issue, and download products and maintenance. If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, contact your local BMC office or agent.

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