The following table lists the product requirements and supported resources:
Product requirements and supported resources
Real User Analyzer
PATROL for Application Management version 10.x is compatible with the Real User Analyzer that is available with:
Supports any of the following Java versions:
Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see
ProactiveNet Performance Management
PATROL for Application Management is compatible with ProactiveNet Performance Management version 9.5 or later.
Other required PATROL products
PATROL installation utility version 7.5.60 or later
Other optional PATROL products
PATROL Configuration Manager and PATROL KM for Event Management are required if you plan to modify the product configuration.
PATROL for Application Management operates in all PATROL security levels.
OS accounts on Windows
Use the following guidelines when setting up a Windows account for PATROL:
OS accounts on UNIX or Linux
Use the following guidelines when setting up a UNIX or Linux account for PATROL:
You can install PATROL for Application Management on any OS that is supported by the console or the with which it is installed. These consoles have different requirements, so check the requirements for each if you are installing the KM on more than one console. For details about the requirements and supported platforms for these consoles, see the Product Availability and Compatibility (PAC) page on the BMC Customer Support website at http://www.bmc.com/support/product-availability-compatibility.
|Language support||To correctly display an application name that includes non-English letters, the corresponding PATROL Agent must be installed on a system that supports the language localization.||None|