Important

   

Starting version 8.9.03, BMC Network Automation is renamed to TrueSight Network Automation. This space contains information about BMC Network Automation 8.9.02 and previous versions. For TrueSight Network Automation 8.9.03 and later releases, see the TrueSight Network Automation documentation.

Accessing the interface

You can access the BMC Network Automation application server from any computer by using a web browser. Two default accounts are available for logging on to BMC Network Automation, the system administrator account and the guest account. When you have finished using the application server, you can log out. Click the Help link on the main dashboard to view the online technical documentation.

Before you begin

If you want to view BMC Network Network Automation with Microsoft  Internet Explorer 11 and if the browser is set to display sites in the compatibility view, you  must change the browser settings. To change the settings, from the Tools menu, select the Compatibility View settings command. Clear the Display intranet sites in Compatibility View check box.

Logging on to the application server

  1. Start your web browser (see Web-based client system requirements for a list of supported web browsers).
  2. Enter the URL in the following format:
    protocol://serverName:portNumber/

    The protocol can be http or https, depending upon the web server configuration (see Installing the application server on Windows or Installing the application server on Linux).

    Example

    http://bca-networks-01:80

    Note

    The port is not required if the product is installed with the default port (for example, 80 for unencrypted HTTP, 443 for HTTPS).

  3. (Optional) For future reference, bookmark this URL.
  4. Log on using one of the following methods:
    • If you configured your application server to use local authentication, you can log in using one of the default accounts:

      Account

      User Name

      Password

      System Administrator

      sysadmin

      sysadmin

      Guest

      guest

      guest1

      Notes

      • You are prompted to change the sysadmin password on the initial logon.
      • The guest account has the Viewer role by default. To change roles or passwords or delete accounts, see Managing access.
    • If you configured your application server to use remote authentication (for example, Microsoft Active Directory, TACACS+, or RADIUS), use the account specified as Admin User Name during installation. This account must be a valid account configured in your remote authentication server.

      Notes

      When installed to authenticate against Active Directory, the system supports authentication of user accounts that exist in multiple Active Directory servers within an AD Forest by allowing the user to provide the domain qualifier in the login username.
      Both domain\username and username@domain formats are supported.

  5. (Optional) If you have administrator permissions, you can set the webappRememberMeEnabled global property to true to add the Remember Login for 1 Day option on the Login screen. After you add this option to the screen, you can select it to eliminate the need to log on again each time the client is started on this desktop. This option is especially useful when launching reports and initiating change requests from third party applications. See Managing system parameters.
    When the log on process is complete, the Dashboard in the Home tab is displayed.

Note

If you have logged on to the application server and the BMC Network Automation web server service is restarted, close the browser, and launch it again to access the application server.

Logging out of the application server

When you have finished using the application server, click Logout. The server automatically terminates idle sessions depending on the inactivity/idle time specified under Admin > System Parameters. The default value is 30 minutes.

Viewing help

The BMC Network Automation online technical documentation is available by clicking the Help link on the main dashboard. To access the local HTML help (also called offline help), see Installing local HTML help.

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