FAQs and additional resources

This topic provides information that supplements the BMC Network Automation 8.9 documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Network Automation.

What happened to all the PDFs for this product?

Where to find information previously provided in a guide or manual

Document title	Found here in
Installation Guide	Planning Installing Upgrading Troubleshooting
Administrator Guide	Administering
Developer Guide	Developing
User Guide	Getting started Planning Configuring after installation Integrating Using Performing network administration tasks Managing access Managing import and export tasks Managing email distribution lists Managing system-wide parameters

Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information	Found here in
New features (enhancements) and other information	8.9.02 enhancements 8.9.01 enhancements 8.9.00 enhancements
Issues corrected by the base release and its service packs and patches Issues that are currently open	Known and corrected issues

Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin	Found here in
Contents of a service pack or patch and instructions particular to it	The child topic for that service pack or patch under Release notes and notices For issues corrected in the service pack or patch, sort the table in Known and corrected issues by the "Corrected in" column
Other information	Placed in context throughout this space, but listed and linked to in Technical bulletins. You will not have this topic in the first release of the product such as 8.9.00.

Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

Is all the content for BMC Network Automation 8.9.00 in this space?

Yes, all the content for BMC Network Automation 8.9.00 is in this space. The Developer guide which was in a PDF format in the 8.3.00 and earlier releases has been moved into this space under the Developing branch.

Which versions of third-party products are supported by BMC Network Automation?

Product version	Java Runtime Environment (JRE) version	Apache Tomcat web server version
8.9.02	1.8.0 update 131	8.0.47
8.9.01	1.8.0 update 121	8.0.41
8.9.00	1.8.0 update 92	8.0.36

I’d like a PDF of just selected information. How can I do that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

From the Tools menu in the upper-right, select a format:
- Export to Word to export the current page to Word format
- Export to PDF to export the current page or a set of pages to PDF
If exporting to PDF, select what you want to export:
- Only this page to export the current page
- This page and its children to export a set of pages
For example, selecting This page and its children from the home page exports the entire space to PDF.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Additional resources from BMC

The following BMC sites provide information outside of the BMC Network Automation 8.9 documentation that you might find helpful:

BMC Communities, BMC Network Automation community
BMC Knowledge Base, search filtered by BMC Network Automation
BMC Educational Services, BMC Network Automation learning path
BMC Global Services, BMC Network Automation offerings
www.bmc.com , information about BMC Network Automation
Documentation for BMC Cloud Lifecycle Management
Documentation for BMC Decision Support - Network Automation
BMCtv , to view videos about BMC Network Automation and other BMC solutions