Reconciling changes to an external process or tool
All Jobs have a Change ID field to track Jobs executed for an external change ticket. Under Admin > System Parameters, the administrator can make this a required field.
Multiple span actions can be tagged to the same Change ID. From the Network > Jobs, users can view details on any Job ID.
In addition, external change management tools can audit all changes for the change ticket by launching a Job Summary report URL for the Change ID (see Job URL listings).
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