Deriving insights by analyzing logs
To derive insights about issues by searching and analyzing logs.
The tasks in this end-to-end use case involve the following personas:
- Tenant administrator: To configure log ingestion and its preparation
- Operator: To filter data and create a dashboard
About BMC Helix Log Analytics
BMC Helix Log Analytics enables you to collect logs from various sources and search them to find relevant information. You can also apply a structure to your unstructured log to make them easier to analyze.
BMC Helix Log Analytics is an add-on service for BMC Helix Operations Management and is hosted as a SaaS service on BMC Helix Portal. BMC Helix Log Analytics leverages the Elasticsearch, Logstash, and Kibana (ELK) stack to analyze and visualize logs.
BMC Helix Log Analytics enables you to collect logs by using Logstash and Beats (Filebeats and Winlogbeat are the supported Beats) and are stored in Elasticsearch. BMC Helix Log Analytics provides a UI to search the logs. You can save your searches and view them in dashboards. Dashboards of all users in your organization are available to you.
The following figure shows how logs are collected and made available to you for analyzing.
The following video (3:32) illustrates the configurations required to send logs to Elasticsearch.
The following video (2:53) illustrates how to use BMC Helix Log Analytics.
Collecting and analyzing logs
To save logs to Elasticsearch, configure Logstash and Beats. When they start communicating with each other and data is saved to Elasticsearch, you can use BMC Helix Log Analytics to analyze and visualize logs.