BMC Helix Operations Management ships with the Monitoring Solutions and Knowledge Modules (KMs) bundled in a repository.
A Knowledge Module (KM) is a set of files from which a PATROL Agent receives information about resources running on a monitored computer. A KM file can contain the actual instructions for monitoring the objects or simply a list of KMs to load. KMs are loaded by a PATROL Agent.
A monitoring solution is a pre-defined set of metrics that monitor the health and performance of a specific device or service. BMC monitoring solutions are composed of monitor types and attributes.
A deployable package consists of monitoring solution components that you can select and install together. These components are also called installation components. You can reuse deployable packages on a single or multiple computers.
The following deployable packages are available out-of-the-box:
Installation and deployment
You can install a package on the host computer, or you can deploy packages and push them to multiple computers in your system. In the BMC Helix Operations Management console, you can view the deployment status on the Configuration > Managed Devices page.
Validations performed during deployment
Before deploying packages, BMC Helix Operations Management performs specific validations.
The deployment runs silently with the information that is entered when a package is created. The package is copied to the file system of the targeted PATROL Agents, extracted, and installed. You can also to the latest version by using the same functionality.
The following validations are performed before packages are deployed:
PATROL Agent version—Packages are deployed only to PATROL Agents, version <Helix> and later.
- Operating system—Packages that match the operating system of the target PATROL Agents are deployed.
- Installation directory—If the directory is not specified or if an incorrect directory is specified, the correct directory is automatically selected through the
BMC_Basevariable during installation.
- Disk space—The PATROL Agent host must have free disk space of at least four times the package size.
Monitoring solution version—If a package contains monitoring solutions that are of earlier versions than what are available on the PATROL Agent, the package is not deployed.
Deployment status and icons
On the Configuration > Managed Devices page, use the Deploy Status column to view the deployment and installation status of a package. The following table describes the icons and the status:
|Initiated||A deployment has been triggered.|
Deploy in Progress
A deployment is currently in progress.
Hover over the icon to view details.
Install in Progress
A deployment or installation has been triggered and is currently in progress.
The latest installation was successful. Hover over the icon to view details.
The latest deployment or installation failed.
Uninstall in Progress
The latest uninstallation of a monitoring solution has been triggered and is currently in progress.
Note: If you have installed a monitoring solution without using the Deploy and Install option, you cannot use the Deploy and Install option to uninstall the Agent.
|The latest uninstallation of monitoring solutions was successful.|
|The latest uninstallation of monitoring solutions failed.|
The status of the latest deployment or installation is unknown.
This is the default status when a deployment job is not yet triggered.