Importing data by using Pentaho packages
BMC Remedyforce provides Pentaho packages for importing data from various external sources, such as Microsoft System Center Configuration Manager, LDAP server, and Dell KACE.
The following topics provide an overview of how data is imported by using Pentaho packages:
- Use cases of importing data from automated discovery tools
- Overview of how data is imported into BMC Remedyforce
- Pentaho packages for importing data and users into BMC Remedyforce
- Prerequisites for importing data to BMC Helix Remedyforce
- Scheduling jobs to import data
- Overview of how data is imported into BMC Remedyforce CMDB 1.0
For more information about the supported and deprecated Pentaho packages, refer to the following:
Supported packages
| Package | Documentation | Supported Pentaho versions |
|---|---|---|
| Configuration Migration | Importing BMC Remedyforce configuration data from another Salesforce organization | 6, 6.1, 7.1, 8.3, 9.1 |
| CTI adapters | Integrating BMC Remedyforce with CTI adapters | 6, 6.1, 7, 7.1, 8.3, 9.1 |
DELL KACE CMDB 2.0 | Importing data from Dell KACE | 6, 6.1, 7, 7.1, 8.3, 9.1 |
BMC FootPrints Asset Core CMDB 2.0 for BCM 12.0 | 6, 6.1, 7, 7.1, 8.3, 9.1 | |
| BMC FootPrints Asset Core WebServices CMDB 2.0 | 6 | |
| LDAP 2.0 with permissions | 7.1, 8.3, 9.1 | |
| Microsoft System Center Configuration Manager (SCCM) CMDB 2.0 | Importing data from Microsoft System Center Configuration Manager | 6, 6.1, 7, 7.1, 8.3, 9.1 |
Smart Practices Content | 6, 6.1, 7, 7.1, 9.1 |
Deprecated packages
The Pentaho package to import data from the following packages is now deprecated and will no longer be available after the BMC Helix Remedyforce Winter 20 release.
- BMC Discovery
- BMC Atrium CMDB
- BMC BladeLogic Client Automation (BBCA)
- DELL KACE (older versions)
- BMC FootPrints Asset Core (older versions)
- LDAP (older versions)
- LDAP 2.0
- Microsoft System Center Configuration Manager (SCCM) (older versions)
Related topics
Importing data from BMC Client Management by accessing the database
Importing data into BMC Remedyforce using data import tools other than Pentaho packages
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