Enabling new features in 20.22.01
The following table lists the features introduced in a release. Some features might be already be enabled in a fresh install or after upgrade and ready to use immediately, but some features might require configuration before they can be used. The following table provides more details for each feature.
Feature | Enabled (Feature is turned on) | Configuration required (Extra configurations might be required to use this feature) | Reference | ||
Fresh install | Upgrade | Fresh install | Upgrade | ||
Enhance a list view in Remedyforce Console | Yes | No | Yes | Yes | |
Configure the subject line for emails | No | No | Yes | Yes | |
Display user attributes on service requests | No | No | Yes | Yes | |
Configure lookup filters for Configuration Items (CIs) and assets on service request inputs | No | No | Yes | Yes | |
To enable the features that were introduced in older releases, see Enabling new features
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