Configuring dashboards and reports
BMC Remedyforce provides a variety of predefined reports, QuickViews, and charts to give you quick access to information. This section provides information about accessing and configuring dashboards and reports in BMC Remedyforce.
- Overview of reports and dashboards in BMC Remedyforce
- Creating reports
- Creating and viewing reports for time spent by queues
- Creating a report about colliding change requests
- Tracking Self Service search history through reports and dashboards
- Tracking the total time spent by queues
- Creating report types
- Enabling report types for knowledge articles with linked CIs
- Accessing predefined reports
- Configuring the BMC Remedyforce Dashboard
- Viewing the BMC Remedyforce dashboard
- Accessing the Remedyforce Dashboard tab
- Configuring QuickViews on the Remedyforce Dashboard tab
- Remedyforce Value Adoption Dashboard
- Assessing your organization performance against benchmarks
Related topics
Configuring the Running User of dashboards in BMC Helix Remedyforce
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