Configuring BMC Helix Remedyforce in a Developer or Developer Pro sandbox organization
When you create a Developer or Developer Pro sandbox organization from the production environment, out-of-the-box data such as Actions, Categories, and Navigators is not populated automatically. This data is created only when the Remedyforce Administration page is loaded for the first time. Therefore,
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*