This documentation supports the 20.22.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.



Stores information about the position or responsibilities that a person or system has in an IT organization, or in any other aspect of IT or a business process. One or more people or systems, or a combination of both, can be assigned to a role, and a person or system can have multiple roles.

Class type


Direct known subclasses


Attribute summary

AttributeData typeDescription
Common NameText (255)The name by which the role is commonly known in a limited scope (such as an organization). The name must adhere to the naming conventions of the country or culture with which it is associated.

Inherited attributes

Inherited from classInherited attributes

Asset #, CI Status, Class ID, Class Name, Description, Instance Name, Location, Mark As Deleted, Model Manufacturer, Model Name, Notes, Primary Client, Priority, Serial #, Short Description, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

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