This documentation supports the 20.22.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.


Stores information about hardware rack components, which hold other hardware components within a system.

Class type


Direct known subclasses


Attribute summary

AttributeData typeDescription
HeightNumber (15, 2)The height of a rack or rack-mountable component in rack units (RU or U), a standard unit of measurement. One U is equal to 1.75 in. or 4.445 cm.
Type of RackPicklist

The type of rack. The following options are provided:

  • Standard 19 Inch
  • Telco
  • Equipment Shelf
  • Non-Standard
  • Unknown

Inherited attributes

Inherited from classInherited attributes

Asset #, CI Status, Class ID, Class Name, Description, Instance Name, Location, Manufacturer Name, Mark As Deleted, Model Name, Notes, Primary Client, Priority, Serial #, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

BMC_SystemComponentSystem Class ID, System Name, Is Virtual
BMC_HardwareSystemComponentPNP Device ID, Power Management Capabilities, System Availability
Was this page helpful? Yes No Submitting... Thank you