This documentation supports the 20.22.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.


Stores information about local and network printers.

Class type

CI and Asset

Direct known subclasses


Attribute summary

AttributeData typeDescription
Average Pages Per MinuteNumber (18, 0)

The production rate (average number of pages per minute) that the printer can sustain.

Horizontal ResolutionNumber (18, 0)The horizontal resolution of the printer (in pixels per inch).
Marking TechnologyPicklist

The marking technology that the printer uses. The following options are provided:

  • Other
  • Unknown
  • Electrophotographic LED
  • Electrophotographic Laser
  • Electrophotographic Other
  • Impact Moving Head Dot Matrix 9pin
  • Impact Moving Head Dot Matrix 24pin
  • Impact Moving Head Dot Matrix Other
  • Impact Moving Head Fully Formed
  • Impact Band
  • Impact Other
  • Inkjet Aqueous
  • Inkjet Solid
  • Inkjet Other
  • Pen
  • Thermal Transfer
  • Thermal Sensitive
  • Thermal Diffusion
  • Thermal Other
  • Electroerosion
  • Electrostatic
  • Photographic Microfiche
  • Photographic Imagesetter
  • Photographic Other
  • Ion Deposition
  • eBeam
  • Typesetter
Number Of TraysNumber (18, 0) The number of trays a printer can support.
Paper Sizes SupportedLong Text Area (32000) A list of supported paper sizes.
Port NameText (15)The ports that can be used to transmit data to the printer. If a printer is connected to more than one port, separate the port names with commas (for example, LPT1:,LPT2:,LPT3:). For Windows 95, you can specify only one port.
Printer CapabilitiesLong Text Area (32000) A list of printer capabilities. For example, Collation, Stapling, and Transparency Printing.
Printer Language ListLong Text Area (32000) A list of supported print languages. For example, PCL, HPGL, PJL, PS, and PSPrinter.
Printer TypePicklist 

The type of printer. The following options are provided:

  • Other
  • Unknown
  • Local Printer
  • Network Printer
Vertical ResolutionNumber (18, 0)The vertical resolution of the printer (in pixels per inch).

Inherited attributes

Inherited from classInherited attributes

Asset #, Asset Age, Asset Birthdate, Asset Status, CI Status, Class ID, Class Name, Description, Instance Name, Location, Mark As Deleted, Model Manufacturer, Model Name, Notes, Primary Client, Priority, Serial #, Short Description, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

BMC_SystemIs Virtual
BMC_ComputerSystemAdmin Password Status, Boot ROM Supported, Capability List, Chassis Bootup State, Configuration Options, Data Rate, DHCP Use, Domain, Environment Specification, Expansion, Expansion Interface, Firmware Version, Flash Memory, Frequency, Host Name, Input Current, Input Voltage, Maximum Consumption, Media Supported, Number Of Slots, Other Capability Description, Ports Per Slot, Primary Capability, Reset Capability, Reset Count, Reset Limit, System OID, System Type, Thermal State, Total Physical Memory, Virtual System Type, Workgroup
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