This documentation supports the 20.22.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.


Stores information about fixes (service patches) for program defects. For example, IT administrators can use the ServicePackInEffect field to define a specific service pack that a given patch applies to, to ensure that the patch is not propagated to incorrect service pack versions.

Class type


Direct known subclasses


Attribute summary

AttributeData typeDescription
Service Pack In EffectText (255)The service pack to which the patch applies.
Severity RatingText (50)The severity of the patch.

Inherited attributes

Inherited from classInherited attributes

Asset #, CI Status, Class ID, Class Name, Description, Instance Name, Location, Mark As Deleted, Model Manufacturer, Model Name, Notes, Primary Client, Priority, Serial #, Short Description, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

BMC_SystemComponentSystem Class ID, System Name, Is Virtual
BMC_SoftwareBuild Number, Build Type, Configuration Basic Number, Contract ID, Install Location, License Type, Licenses Available, Patch Number, Service Pack
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