This documentation supports the 20.22.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.


Stores information about software or firmware that controls the operation of a computer and directs the processing of programs.

Class type


Direct known subclasses


Attribute summary

AttributeData typeDescription
CountryText (64)The code for the country or region that the operating system uses. For example, the US code is 1 and the UK code is 44.
Maximum Number of ProcessesNumber (18, 0)The maximum number of process contexts that the operating system can support.
Maximum Process Memory SizeNumber (15, 2)The maximum amount of memory that can be allocated to a process (in kilobytes).
OrganizationText (30)The company name of the registered user of the operating system. For example, BMC Software, Inc.
OS LanguageNumber (18, 0)The language of the installed operating system. This field is used in Windows operating systems.
OS Product SuitePicklist

The installed and licensed system product additions to the operating system. This field is used in the Windows operating systems.

The following options are provided:

  • None
  • Small Business
  • Enterprise
  • BackOffice
  • Communication Server
  • Terminal Server
  • Small Business (Restricted)
  • Embedded NT
  • Data Center
OS TypePicklistThe type of operating system, such as Solaris, VM, and so on.
PAE EnabledPicklist

Indicates whether the physical address extension (PAE) is enabled in an operating system running on Intel processors.

The following options are provided:

  • None
  • Yes
  • No
Product TypePicklist

The type of product. The following options are provided:

  • None
  • Work Station
  • Domain Controller
Suite MaskText (255)Information about the operating system version.
System DirectoryText (255)The system directory of the operating system. For example, for Microsoft Windows, the value can be C:\Windows\System32, and for Solaris, the value can be /sbin.

Inherited attributes

Inherited from classInherited attributes

Asset #, CI Status, Class ID, Class Name, Description, Instance Name, Location, Mark As Deleted, Model Manufacturer, Model Name, Notes, Primary Client, Priority, Serial #, Short Description, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

BMC_SystemComponentSystem Class ID, System Name, Is Virtual
BMC_SoftwareBuild Number, Build Type, Configuration Basic Number, Contract ID, Install Location, License Type, Licenses Available, Patch Number, Service Pack
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