This documentation supports the 20.22.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.



Stores information about physical objects, such as disks, disk drives, display screens, keyboards, printers, motherboards, and chips.

Class type


Direct known subclasses

Attribute summary

AttributeData typeDescription
PNP Device IDText (255)A plug-and-play device. For example, for a video processor, the value can be PCI\VEN_1002&DEV_7143&SUBSYS_204E17AF&REV_00\4&2FFCA7E0&0&00E1.
Power Management CapabilitiesPicklist

The power management capabilities of the component. The following options are provided:

  • Unknown
  • Not Supported
  • Disabled
  • Enabled
  • Power Saving Modes Entered Automatically
  • Power State Settable
  • Power Cycling Supported
  • Timed Power On Supported
System Availability Picklist

The availability of the system. The following options are provided:

  • Other
  • Unknown
  • Running/Full Power
  • Warning
  • In Test
  • Not Applicable
  • Power Off
  • Off Line
  • Off Duty
  • Degraded
  • Not Installed
  • Install Error
  • Power Save - Unknown
  • Power Save - Low Power Mode
  • Power Save - Standby
  • Power Cycle
  • Power

Inherited attributes

Inherited from classInherited attributes

Asset #, CI Status, Class ID, Class Name, Description, Instance Name, Location, Mark As Deleted, Model Manufacturer, Model Name, Notes, Primary Client, Priority, Serial #, Short Description, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

BMC_SystemComponentSystem Class ID, System Name, Is Virtual
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