This documentation supports the 20.22.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.



Stores information about computer systems. Computer systems can be of the following types:

  • General-purpose computing devices such as servers and workstations.
  • Specific-purpose devices such as network and storage devices.
  • Both physical and virtual systems. For virtual systems, the isVirtual attribute is set to Yes.

Class type


Rule Based Asset classes defined on this class

The following Rule Based Asset classes are defined on the BMC_Computer class. A Rule Based Asset class inherits attributes of the CI class based on which it has been created.

Attribute summary

AttributeData typeDescription
Admin Password StatusPicklist

Status of the administrator password, such as enabled or disabled. The following options are provided:

  • Disabled
  • Enabled
  • Not Implemented
  • Unknown
Boot ROM SupportedPicklist

Specifies whether a computer can be booted from a server or from another remote station. The following options are provided:

  • Yes
  • No
Capability ListLong Text Area (32000)All of the functions that the computer system can perform.
Chassis Bootup StatePicklist

The boot state of the chassis. The following options are provided:

  • Other
  • Unknown
  • Safe
  • Warning
  • Critical
  • Non-recoverable
Configuration OptionsText (255)The configuration of a hub system.
Data RateText (30)The data exchange rate for a network device, including the unit of measure, such as MB/sec; for example, 100 MB/sec.
DHCP UsePicklist

Specifies whether the computer system is using dynamic host configuration protocol (DHCP) to get its IP address. The following options are provided:

  • Unknown
  • Enabled
  • Disabled
DomainText (255)The DNS domain name of the computer as known by the target system. If the value is unknown, use NULL.
Environment SpecificationText (255)

The environmental requirements of the system; for example;

  • Operating temperature: 0 to 40 degrees C, 32 to 104 degrees F
  • Storage temperature: -40 to 70 degrees C, -40 to 158 degrees F
  • Relative humidity: <85 percent noncondensing
ExpansionText (255)

The elements that can be added to the system; for example;

  • Optional management module: RS232 DB-9 (male)
  • 10/100BASE-TX port: Shielded RJ-45
  • Optional FX module: SC connector
Expansion InterfaceText (255)

The expansion interface for a hub. For example,
10/100BASE-T Etherneti Interface, optional Ethernet module.

Firmware VersionText (30)The version of the software stored in ROM.
Flash MemoryNumber (15, 2)The amount of flash memory available (in kilobytes) in the system. The syntax of the field value is Decimal.
FrequencyText (30)The electrical frequency of the system. For example, AC line frequency could be 47-63 Hz.
Host NameText (255)The local name of the computer as known by the target system; for example, the result of running the hostname command. Domain information is included if the computer includes it when reporting its own name. If value of the field is unknown, use NULL.
Input CurrentText (30)The type of current (AC or DC) supported by the system.
Input VoltagePicklist

The voltage supported by the system. The value includes V for Volts with AC or DC. For example, 110 V AC. The following options are provided:

  • Range 1
  • Range 2
  • Both
  • Neither
  • Other
  • Unknown
Maximum ConsumptionText (30)The maximum amount of electricity that the system uses. The value includes the number followed by W for watts. For example, 80 W.
Media SupportedText (255)The material that the system can use to transmit data. For example, Ethernet, fiber, and optical.
Number Of SlotsNumber (15, 2)The total number of slots on a network device.
Other Capability DescriptionText (255)The main function of the computer system when the value of the Primary Capability field is set to Other. For example, PDA.
Ports Per SlotNumber (15, 2)The total number of ports supported by each slot.
Primary CapabilityPicklist

The main function of the computer system. The following options are provided:

  • Not Dedicated
  • Unknown
  • Other
  • Storage
  • Router
  • Switch
  • Layer 3 Switch
  • Central Office Switch
  • Hub
  • Access Server
  • Firewall
  • Print
  • I/O
  • Web Caching
  • Server
  • Management
  • Block Server
  • File Server
  • Mobile User Device
  • Repeater
  • Bridge/Extender
  • Gateway
  • LoadBalancer
  • Mainframe
  • SANSwitch
  • SANHub
  • SANBridge
  • SANRouter
  • SANDirectorRAIDStorageDevice
  • Virtual Tape Library
  • JBOD
  • Workstation
  • StorageSubsystem
  • Storage Virtualizer
  • Media Library
  • ExtenderNode
  • NAS Head
  • Self-contained NAS
  • UPS
  • IP Phone
  • Management Controller
  • Chassis Manager
  • Host-based RAID controller
  • Storage Device Enclosure
  • Desktop
  • Laptop
  • Virtual Library System
  • Blade System
  • Blade Server
Reset CapabilityPicklist

The system reset value. The following options are provided:

  • Other
  • Unknown
  • Disabled
  • Enabled
  • Non-recoverable
Reset CountNumber (15, 2)The number of automatic resets after the last reset. A value of -1 (minus one) indicates that the count is unknown.
Reset LimitNumber (15, 2)The number of consecutive times a system reset is attempted. A value of -1 (minus one) indicates that the limit is unknown.
System OIDText (255)The manufacturer and device type of the system. For example, is a type of Cisco Catalyst 2950 IOS router.
System TypePicklist

The type of computer system. If the computer is Windows-based, this field must have a value. The following options are provided:

  • X86-based PC
  • MIPS-based PC
  • Alpha-based PC
  • Power PCSH-x PC
  • StrongARM PC
  • 64-bit Intel PC
  • 64-bit Alpha PC
  • Unknown
  • X86-Nec98 PC
Thermal StatePicklist

The state of the system when last booted. For example, Safe, Warning, Critical, and so on. The following options are provided:

  • Other
  • Unknown
  • Safe
  • Warning
  • Critical
  • Non-recoverable
Total Physical MemoryNumber (15, 2)The total amount of physical memory (in Megabytes). 
Virtual System TypePicklist

The type of virtual machine, such as VMware, LPAR, and so on. The following options are provided:

  • Other
  • Unknown
  • LPAR
  • VM/VM Guest
  • VMware
  • Xen
  • LDOM
  • Solaris Container
  • HP nPartitions
  • VPar
  • Microsoft Hyper-V
WorkgroupText (255)The name of the Windows workgroup of the computer system.

Inherited attributes

Inherited from classInherited attributes

Asset #, CI Status, Class ID, Class Name, Description, Instance Name, Location, Mark As Deleted, Model Manufacturer, Model Name, Notes, Primary Client, Priority, Serial #, Short Description, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

BMC_SystemIs Virtual
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