20.22.01.43.18: Patch 1 for version 20.22.01
This topic contains information about the update in this patch and provides instructions for upgrading to the patch.
Note
BMC Helix Remedyforce 20.22.01.43.18 (Winter 22 Patch 1) is a cumulative release and includes the enhancements that were provided in version 20.22.01.43 (Winter 22) and its patches. For more information, see .Release notes and notices v20.21.02.002.
End of support for Whatfix self-help
From Patch 1 for 20.22.01, BMC Helix Remedyforce will no longer support the Whatfix self-help widgets and flows. For more information, see Product announcements.
Corrected issues
For information about the issues that are corrected in the BMC Helix Remedyforce 20.22.01.43.18 (Winter 22 Patch 1), see Known and corrected issues.
Upgrading
BMC will automatically push version 20.22.01.43.18 (Winter 22 Patch 1) to all sandbox organizations on version 20.22.01.43 (Winter 22), as scheduled on the Release Schedules page.
Note
If you are using profiles or custom permission sets to manage permissions for your users, you have to manually update permissions after your organization is upgraded to the latest version of BMC Remedyforce. You must perform these procedures for both self-upgrade and automatic upgrade. If you are upgrading from a few releases prior to the latest release, you must update permissions for each interim release.
For information about updating permissions and enabling new features in the current and previous releases, see Post-upgrade procedures repository.
Related topics
Supported browsers, mobile devices, and integrations
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