20.21.02 profile-level permissions
For information about configuring profile-level permission and the conditions in which you must manually configure these permissions, see Configuring profile-level permissions after self-upgrade or automatic upgrade.
Permissions for new Apex classes
The following table lists the profile-level access that you must configure for the new Apex classes that have been added in BMC Helix Remedyforce 20.21.02. A blank cell indicates that the profile does not have permission on the class.
If you are unable to add the Apex classes to a profile, enable the Enhanced Profile User Interface setting under Setup > Manage Users > User Management Settings. For more information, see
Enable the Enhanced Profile User Interface
.
Click any column heading to sort this table or change sort direction.
Class | Feature | ServiceDesk | ServiceDesk Staff | ServiceDesk | System |
---|---|---|---|---|---|
LEX_KnowledgeArticleController | Configure a lightning web component to view knowledge articles and their details | ||||
LEX_RFSearchControlller | Configure a lightning web component to search records | ||||
LEX_SubmitRequestFromSearch | Configure a lightning web component to submit tickets and service requests from the search page | ||||
LEX_BroadcastsController | Configure a lightning web component to view broadcasts | ||||
LEX_BroadcastListController | Configure a lightning web component to view broadcasts | ||||
LEX_LinkedTasksController | Configure a lightning web component to view linked tasks |
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