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Note

   

This documentation supports the 20.21.02 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.

BMC Helix Remedyforce 20.21.02 ... Upgrading Configuring profile-level permissions after self-upgrade or automatic upgrade

20.21.02 profile-level permissions

For information about configuring profile-level permission and the conditions in which you must manually configure these permissions, see  Configuring profile-level permissions after self-upgrade or automatic upgrade.

Permissions for new Apex classes

The following table lists the profile-level access that you must configure for the new Apex classes that have been added in BMC Helix Remedyforce 20.21.02. A blank cell indicates that the profile does not have permission on the class.  

If you are unable to add the Apex classes to a profile, enable the Enhanced Profile User Interface setting under Setup > Manage Users > User Management Settings. For more information, see  Enable the Enhanced Profile User Interface Open link .

Click any column heading to sort this table or change sort direction.

Class

Feature

ServiceDesk
Client

ServiceDesk Staff

ServiceDesk
Change Manager

System
Administrator

LEX_KnowledgeArticleControllerConfigure a lightning web component to view knowledge articles and their details(tick)(tick)(tick)

(tick)

LEX_RFSearchControlllerConfigure a lightning web component to search records(tick)(tick)(tick)(tick)
LEX_SubmitRequestFromSearchConfigure a lightning web component to submit tickets and service requests from the search page(tick)(tick)(tick)(tick)
LEX_BroadcastsControllerConfigure a lightning web component to view broadcasts(tick)(tick)(tick)(tick)
LEX_BroadcastListControllerConfigure a lightning web component to view broadcasts(tick)(tick)(tick)(tick)
LEX_LinkedTasksControllerConfigure a lightning web component to view linked tasks(tick)(tick)(tick)(tick)

Related topic

20.21.02 enhancements




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Last modified by Sirisha Dabiru on Dec 15, 2021
permission_sets profile_permissions

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