This documentation supports the 20.21.02 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.

20.21.02 profile-level permissions

For information about configuring profile-level permission and the conditions in which you must manually configure these permissions, see  Configuring profile-level permissions after self-upgrade or automatic upgrade.

Permissions for new Apex classes

The following table lists the profile-level access that you must configure for the new Apex classes that have been added in BMC Helix Remedyforce 20.21.02. A blank cell indicates that the profile does not have permission on the class.  

If you are unable to add the Apex classes to a profile, enable the Enhanced Profile User Interface setting under Setup > Manage Users > User Management Settings. For more information, see  Enable the Enhanced Profile User Interface Open link .

Click any column heading to sort this table or change sort direction.




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LEX_KnowledgeArticleControllerConfigure a lightning web component to view knowledge articles and their details(tick)(tick)(tick)


LEX_RFSearchControlllerConfigure a lightning web component to search records(tick)(tick)(tick)(tick)
LEX_SubmitRequestFromSearchConfigure a lightning web component to submit tickets and service requests from the search page(tick)(tick)(tick)(tick)
LEX_BroadcastsControllerConfigure a lightning web component to view broadcasts(tick)(tick)(tick)(tick)
LEX_BroadcastListControllerConfigure a lightning web component to view broadcasts(tick)(tick)(tick)(tick)
LEX_LinkedTasksControllerConfigure a lightning web component to view linked tasks(tick)(tick)(tick)(tick)

Related topic

20.21.02 enhancements

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