Supported discovery licenses and features
This topic provides information about several discovery licenses that are available to you and comparison of features among these licenses.
The following video (5:09) explains the Remedyforce discovery licenses.
Discovery licenses
The BMC Remedyforce Base license enables you to discover devices and collect their operating system, hardware configuration, and software inventory. The initial process to discover devices in your network is the same across all licenses.
If you want to manage your discovered devices with enhanced capabilities (that is performing direct actions such as Remote Control or operational rules), upgrade your discovery license to one of the following:
- BMC Remedyforce Client Management - Premium
- BMC Remedyforce Client Management - Premium Plus
To perform these enhanced capabilities, you need to install agents on the discovered devices. For more information, see Configuring Remedyforce for upgraded discovery licenses.
For system administrators, the enhanced capabilities are available on scanners to evaluate in BMC Remedyforce Base license. To use the enhanced capabilities on all discovered devices, upgrade to the Premium or Premium Plus license.
Comparison of license features
The following table compares features and options provided with different discovery licenses. (Blank cells indicate unsupported features.)
| BMC Remedyforce Base | BMC Remedyforce Client Management - Premium | BMC Remedyforce Client Management - Premium Plus | |
|---|---|---|---|
| Options | |||
| Number of scanners (agents) | 30 | Based upon purchased quantity | Based upon purchased quantity |
| Number of discovered devices (agentless) | 50,000 | 50,000 or purchased quantity (whichever is higher) | 50,000 or purchased quantity (whichever is higher) |
| Features | |||
| Import discovered devices |
|  | |
| Access to the BMC Client Management Console | | | |
| Search for and link a device to an incident or service request | | | |
Inventory Management (Agentless Discovery) | | | |
Inventory Management (Agent Discovery) | | | |
Compliance Management | | | |
| Deployment Management (Software Distribution) | | ||
| Patch Management | | ||
| CMDB Actions | |||
| 1 | | |
| 2 | | |
| 2 | | |
| 2 | | |
| 2 | | |
| 2 | | |
| 2 | | |
| 2 | | |
| | | |
| 2 | | |
| | | |
| 2 | | |
| | | |
| | | |
| | | |
2 The CMDB action is available only for system administrators on scanners.
Where to go from here
| Goal | Reference section |
|---|---|
| For BMC Remedyforce - Base Discovery license | |
| Set up agentless discovery | Enabling and configuring agentless discovery |
| For BMC Remedyforce Client Management - Premium and Premium Plus licenses | |
| Set up discovery | Enabling and configuring agentless discovery |
| Upgrade your discovery license to Premium or Premium Plus | Upgrading your discovery license |
| Configure Remedyforce for Premium or Premium Plus license | Configuring Remedyforce for upgraded discovery licenses |
| Manage discovered devices | Managing discovered devices |
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