Note

 

This documentation supports the 20.20.02 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.

Broadcast management

 

Broadcasts allow you to create messages that can be communicated to multiple users at the same time. A broadcast is helpful in situations in which you are working on an issue. For example, if a network server is affected, you can create a broadcast that notifies users that the server is down or will be unavailable for some time. BMC Remedyforce enables you to create and display broadcasts to all profiles and Self Service users.

The following topics are provided:

Related topics

Working with records

Keyboard shortcuts in the Remedyforce Console

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