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Note

   

This documentation supports the 20.20.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.

BMC Helix Remedyforce 20.20.01 ... Administering Configuring mobile applications

Configuring Self Service on Salesforce Mobile App

Salesforce1 is a platform for hosting mobile applications and enables you to access data in real time on hand-held devices. You can configure Self Service on Salesforce Mobile App (Self Service mobile app), which is for clients. The Self Service mobile app makes it easy for users to navigate and read through the data on the mobile device so that they can review and update the information more quickly.

 

The following video (2:06) provides an overview of BMC Remedyforce Self Service Mobile.

 

Note

Salesforce1 is now called Salesforce Mobile App.


The following topics provide information about enabling and configuring the Self Service mobile app:

Note

You can download the Salesforce Mobile App from the Apple App Store and the Google Play Store. For information about supported operating systems and devices, see Supported browsers, mobile devices, and integrations.

Related topics

Settings for configuring Self Service

Configuring Service Desk on Salesforce Mobile App

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Last modified by Sirisha Dabiru on Sep 28, 2020
administration

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Configuring settings for Service Desk on Salesforce Mobile App
Overview of Self Service on Salesforce Mobile App
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