Note

 

This documentation supports the 20.19.02 version of BMC Helix Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

Use cases of importing data from automated discovery tools

Integrating with automated discovery tools or importing data from such tools, such as Microsoft System Center Configuration Manager, BMC Discovery (known before version 11.0 as BMC Atrium Discovery and Dependency Mapping), and BMC Client Management (known before version 12.0 as BMC FootPrints Asset Core) allows you to better utilize the capabilities of BMC Remedyforce. Here are a few such scenarios:

  • You can import data from discovery tools, such as Microsoft System Center Configuration Manager, BMC Discovery, and BMC Client Management and link those configuration items (CIs) to a release and use these in release planning.
  • You can use BMC Client Management to store the baseline versions of CIs. These baseline versions can be used to revert to a trusted version whenever the need arises.
  • You can set import rules while importing CIs that can be used to update BMC Remedyforce CMDB to match the most updated versions of CIs. These import rules ensure that correct versions of CIs exist in CMDB.
  • You can integrate BMC Remedyforce CMDB with Definitive Media Libraries (DML), such as BMC Client Management software catalog.

For more information about these integrations and how to import data from automated discover tools, see Integrating BMC Helix Remedyforce with BMC Client Management, Importing data from BMC Discovery (Deprecated), and Importing data from Microsoft System Center Configuration Manager.

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